RETURN POLICY, SHIPPING AND RESTOCKING FEE (and how they work together)

-- Please note the 10 percent restocking fee on this listing should you need to return it. I offer free shipping, but if an item needs to be returned for any reason other than a mistake I made in the listing or damage in shipping, you will pay the return shipping and this fee, which is intended to recover my original shipping cost. The goal is that you get a great price if you keep the item. If you don’t, please understand that I am one person running a small business – not a major corporation – so I can’t afford to ship items back and forth on transactions that do not remain completed.
-- All returns must be completed through the no-hassle returns button on the listing. No exceptions. If you buy an item as a guest user and need to return it, this means you’ll need to create an account to make the return.
-- Return shipping is at the buyer’s expense.
-- All returns must be initiated within 30 days of the buyer receiving the item. No exceptions.
-- All returns must be received in the same condition they were sent out – matching the condition pictured and described in the listing.

ERRORS
-- As much as I try to avoid them, they do rarely happen. If something goes wrong in shipping, if I’ve sent out the wrong size, whatever the issue ... please contact me and you’ll get a fast response and we’ll get it fixed in a way that makes the entire experience right for you.