Application： Excavator, Skid Steer Loader, Forklift Truck, Tractor and Generator set Condition of Package(neutral package) Sais Team always use neutral package with protective padding to transfer parts. Such as be with pearl cotton foam or soft paper. Crankshaft, Cylinder head and block maybe with plywood box. Attentions or shipping mark will label on outer package. Also add packing belt to reinforce transportation if necessary.
Shipping Detail Sais Team offers Express Service. Such as DHL, Updated tracking details will be sent via email. Deliveries times vary by location and shipping method. Sais Team will ship only to PayPal verified addresses. Any items not received due to an inaccurately listed shipping address will not be refunded. Pls. make sure the current and accurate address listed on your PayPal account. Shipping includes actual postage combined with packing cost, which is consistent with eBay policy. Parcels are not allowed to be marked as a gift. Guarantee:Exchange or Refund Only When item found defective or wrong item Money Back Guaranteed Please contact us immediately by email if there is a problem with your item. With the item number and item description, we may offer a refund or exchange. We are always trying to offer best solution when problems come and hope that in case any problem happens, we communicate and solve it together . All returns must be applied within 14 days of receipt with the original receipt or invoice. Refund will not include shipping, handling, and insurance charges. The buyer will be responsible for the return shipping costs. Privacy Notice The personal information,Sais Team collect may include your name, email address, phone number and region. Sais Team will not sell, swap, rent or authorize any third party to use your e-mail address without your permission. Method of Payment PayPal (preferred) Clear payment confirmation time maybe from 1day to 3days. Service Time Monday to Friday: 8:30AM-7:30PM; Saturday: 9:30AM-4:30PM at Maybe we cannot make a respond immediately in other time .We are trying to offer timely service all the time, will contact you as soon as back to work. For any other question or thing can we help, please send us eBay message. Hope you enjoy visiting and purchasing from Sais Store To all dear buyers -1-Click “Ask a Question” button at the bottom of the page And tell us what do you think of our products if you are not sure or hesitate about quality, price, fitness, shipping, return or any questions you want to know. -2-Communication can be the best way to solve real problems while Ebay Policy just provide us a fair and safe platform for deals. We aim to provide 100% shopping satisfaction for buyers. So “Ask a Question” if we are not doing a great job. -3-Due to different custom tax policies of different countries, Only shipping cost is quoted in the total price. VAT. Import Duties, taxes and charges are not include in the item price. -4-Keep connecting with us(Ebay message or E-mails) before or after placing order and you will get satisfied and save-time service -5- Please note: DHL can not send to P.O BOX. Feedback：
Sincerely Yours, Sais Team
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