All my wooden handmade items are made to order. Order processing time is 3-4 working days.
If you require any other length or colour not listed above or would like anything else to be specially made for You, which You can not find in our ebay shop, just drop us a message and we can try and make it to your specific requirements. DISPATCH Your order will be dispatched within 3-4 working days upon cleared payment.
POSTAGE Economy 2-4 day delivery is free of charge. International buyers: Prices for each country may vary, so please contact us for postal charges prior buying to avoid disappointment.
We are unable to change delivery address details once you have paid for your order. PAYMENT Please complete checkout within 2 days, non payers will be reported to ebay.
We want to ensure you are totally satisfied when shopping with us so, if you change your mind for any reason, you are able to return unopened/undamaged item to us for refund/exchange within 14 days from dispatch date. Please keep in mind that p&p costs paid at the time of purchase will not be refunded and also postal charges of returns or exchanges are at the cost of the customer/buyer and we recommend you use registered post. To arrange a return please contact us first. All you need to tell us is which item you wish to return and the reason why. We will process your refund / replacement as soon as your item is received back to us.
INTERNATIONAL BUYERS Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying, these charges may be collected at time of delivery. We will not misrepresent our items to customs, so please don't ask us to. Int'l buyers will need to provide a contact number for the carrier. PLEASE TAKE A LOOK AT MY OTHER ITEMS AND DON`T FORGET TO ADD ME TO YOUR FAVOURITE LIST |
WE ARE HAPPY TO OFFER CLICK & COLLECT SERVICE, BUT DUE TO RESTRICTIONS WE ARE NOT ABLE TO OFFER THIS SERVICE TO ITEMS OVER 120CM. THANK YOU FOR UNDERSTANDING!
ATTENTION ALL INTERNATIONAL BUYERS!!!!
When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
We can’t predict which of these fees, if any, will be applied. But please make sure you add a note to your order containing mobile phone number as well as direct email address to avoid any delays or returned parcels. Thank You!