eBay keeps your payment information secure. eBay shops never receive your credit card information.

We accept all major credit cards and Paypal payments. There is a $5 cancellation fee once your order is accepted, if you decide to cancel. Once an order has been placed and design work has begun, the order cannot be cancelled. An order may be cancelled at our discretion however we reserve the right to charge a fee for the time spent on an order and any supplies/materials (including garments or stones) that may have been special ordered for the order.

We ship every day Monday - Friday.

Shipping policies

We ship via Courier Company try to utilize the carrier with the quickest delivery. If You are ordering from outside the Australia you are responsible for all duties and taxes Imposed by your country.

Delivery time for domestic takes between 1-5 business days.

Using courier company Mail International, deliveries generally take between 5-15 business Days to arrive(most countries),However,As the delivery is controlled by the postmen,so sometimes the Delivery date may be a little bit delayed.

INTERNATIONAL DELIVERY OPTIONS:

###We use Courier company for delivery.

Tracking is including in the shipping costs.

Option to upgrade to Express,Gift Wrap,Signature on delivery.

###Please do not hesitate to contact me if you have any further questionsUsing

Express Delivery(international): Include tracking number,signature on delivery,SMS tracking notifications(Get text message when your item’s posted,when it arrives in destination country and when its delivered. Only applicable when provide phone number.)

Taxes & Duties

Please note taxes and duties may be charged for international orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Items on sale

Returns and exchange details

RETURNS*

We want you to be happy with our products,If you are not satisfied with your item you can sent it back within 21 days of receiving the item and we will exchange it for you.

IMPORTANT: PLEASE NOTE

- All postage costs will need to be covered by you, unless if you're returning an item because it isn't as described in the listing we are responsible for return postage costs. 

FAULTY ITEMS

We would be devastated if you received an item found faulty due to manufacturing. We will do our best to ensure your items are perfect and without flaws, however in the instance that an item is found to be faulty please contact us ASAP,replace or issue a store credit.

Once received we will inspect the garment, if the fault is accepted as a manufacturing fault we will contact you for a replacement, refund or store credit - this is up to you. If it is not a manufacturing fault the credit, refund or replacement will not be honoured.

All returns will be issued a store credit for the website, this includes all payment methods used for your purchase.

They must be returned in BRAND NEW CONDITION- unworn, unwashed, tags attached, no stains, marks, breakages etc. If the item is returned in other than brand new condition no credit will be issued.

- When returning your item if it is not received or lost in transit we cannot offer a credit for the item. Due to this we recommend you return your item with tracking.

- Any packages sent back (RTS) Return To Sender will result in $20 being deducted from your store credit.

If you have changed your mind and you would like to receive a refund

delivery costs from Australia will be decide From his total payment.


#Taxes & Duties

Please note taxes and duties may be charged for international orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

###We use courier company for delivery.

Tracking is including in the shipping costs.

Option to upgrade to Express Delivery ,Gift Wrap,Signature on delivery.

###Please do not hesitate to contact me if you have any further questionsUsing

Domestic delivery can take between 1-5 business days.

Australia post Mail International, deliveries generally take between 5-15 business days most countries.

to arrive However,As the delivery is controlled by the postmen,so sometimes the delivery date may be a little bit delayed.