Refunds &
Returns |
|
We check all our
items for manufacturing and the stone quality used in making the
item before dispatch. However in rare case if the item which
reached to you is defective or not up to your satisfaction. We
provide 100% money back guarantee or exchange.
We provide 15 days cooling-off period with every purchase you
make. Any dissatisfaction with the jewelry, we guarantee cash
back. kindly contact us immediately by email for any
REFUND/EXCHANGE.
Note: We do not reimburse the shipping cost.
To avoid loss is transit while returning (we are not liable for
the loss), please insure the product and ship it back to us. You
may contact us prior to the shipment you make, so that we can
confirm well in advance the return procedure and return address
to ensure that your experience in dealing with Couturechics is
a pleasant one.
Sizing and Custom Orders: Customers are responsible for ordering
the correct size. Any resized rings and bracelets (other than
the standard size indicated on the page) are non-refundable. |
Questions ?
Please contact us
with any questions
you may have about
our jewelry.PHONE
732-444-4466
|
|
|
|
|
Shipping |
|
Shipping Thru
FEDEX & USPS & Other Courier Services.
(Delivery time approx. 6-7 days after dispatch depending on
location).
All shipping costs include tracking and insurance. All orders
take 6-7 business days upon payment to process before they are
shipped out for delivery. Please allow an additional 3-4
business days processing for custom-sizing and special orders.
To prevent your packages from being lost or stolen, signature is
required for all deliveries.
|
|
|
|
Feedback |
|
We take
pride in our products and we would like nothing more than for
you to have a positive experience when shopping with us.
Misunderstandings may occur so in the unlikely event you
experience any problems, prior to leaving neutral or negative
feedback email us. Your satisfaction is the only way to our
success and we will do our best to keep it that way. We're not
happy unless you are!
Wishing you Best Buying...Experience |
|
|
|