All jewelry items have been inspected by our GIA Graduate Gemologist.
Contact us:
For urgent information our store phone is and cell phone is .
Payments:
Auction payments are preferred immediately but accepted within 7 days of end of auction. If more time is needed, please contact us. If you are a Florida resident, add 7% for sales tax.
Insurance and shipping:
Shipping always includes full insurance. In the event of a lost or stolen item from the mails, the buyer must agree to wait an extended period of time, as long as it takes, for insurance claims to be processed and refunds to be issued.
Customs fees and duties for International Buyers:
We are not responsible for customs fees or duties, foreseen or not. We are not responsible for customs of foreign countries or mail facilities of foreign countries holding merchandise for extended periods of time. In the event of a lost or stolen item from the mails, the buyer must agree to wait an extended period of time, as long as it takes, for insurance claims to be processed and refunds to be issued.
Return Policy:
For returns please notify us within 5 days of receipt. Merchandise must be returned promptly, mailed within 7 days of date of receipt. All items must be in original condition, unaltered, not sized and not shortened. We do not refund shipping charges.
Our retail store :
(send returns to)
Schafer Co.
Feedback:
We give you positive feedback, automatically, when you give us positive feedback. Please see our excellent feedback rating!!
Detailed seller rating:
We strive to give 5-Star service by providing quality merchandise at a reasonable price...When you give 4 stars, it may seem like a great score; for instance a 4 in Shipping Time means "Quickly". Ebay, however, considers this to be a sub-par mark. Their standards require sellers to maintain a 4.8 and above or be penalized with higher fees and more. If you were pleased with this transaction, please respond with all 5 stars! If you are not pleased, let us know via e-mail and we'll work to make it a 5-Star experience.
Packaging:
All jewelry items are shipped in a gift box or bag, and packed in a secure, sturdy box for shipping.
Sizing and shortening:
We can quickly size or shorten your item. Sizing down a gold ring or shortening a bracelet or necklace will be $10.00. Sizing a gold ring up will be $10.00 for the first size plus $5.00 for each additional size, unless otherwise stated.
Condition of our Estate, Antique and New Jewelry:Most of our jewelry will be in excellent condition. We polish most of our items. Some of our estate jewelry may show some wear. Everything is inspected. If there are small minor imperfections such as light scratches, chips and/or dents (rare) in any item, we will usually disclose them in the description to the best of our ability.
Retail Store :
(send returns to)
Schafer Jewelers
Store hours at Schafer Jewelers:
10:00 A.M. to 5:30 P.M. Eastern Time Tuesday through Saturday. We check emails almost 7 days and nights and respond quickly.
Contact us:
For urgent information our store phone is and cell phone is . We welcome visitors to our retail store location.
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