Born from a love of the great outdoors, Rugged Nation is here to provide a quality selection of biking, hiking and camping gear, supplies, tools and accessories for the everyday outdoor enthusiast.

Rugged Nation was built tough for the active, outdoor lifestyle. If you love cycling, hiking and camping, we hope to become a favorite resource for tubes, tires, and brakes plus bags, baskets and bundles, lights, bottles and hammocks when you’re ready to get outside and do something.

We love hiking, biking and enjoying the great outdoors with our kids and wanted to provide a place to find quality, reliable products for you and your crew too. Please browse through our current selection to find quality outdoor gear for wherever your outdoor adventures may take you.

Our goal is to be your one-stop shop for the items you need for fun outdoor adventures so you can spend less time hunting for things and more time enjoying the world. We wouldn’t hit the trail without Rugged Nation, and hope you’ll feel the same way.

The Rugged Nation team is excited to provide you with an impeccable online shopping experience for all of your outdoor gear needs! If you have questions about your order, please feel free to contact us via email. Our team members monitor emails through extended business hours. Our local time is Eastern Standard Time.

Payment:

All orders are processed through eBay Payments where you can pay with Visa, MasterCard and American Express as well as other credit cards and invoiced payments.

Sales Tax

For shipments to Georgia addresses, we are required by State law to collect 7.75% Sales Tax.

Shipping:

• We are located in Atlanta, GA. Most domestic orders arrive within 3-5 business days after payment is received.
• We ship via USPS and FedEx to the all 50 US states and participate in the eBay Global Shipping Program.

Return Policy:

• After receiving the item, please contact us within 60 Days.
• Refunds will be given as Money Back or Item exchange (buyer's choice).
• We provide fitment to the best of our knowledge. Even if provided, we do not guarantee fitment. Please check with your installer if you are unsure.
• Our goal is to make sure you are 100% satisfied. Please contact us with any issues so that we can have an opportunity to take care of you as soon as possible.
• Thank you for the opportunity to earn your business! 

For everywhere you love to ride from the beach to the woods to the mountains, Rugged Nations has the biking, camping and hiking accessories and gear you need. But we also know you may have questions.

Here are a few of the ones we are asked most frequently:

Are your products new or used?
We only sell NEW products.

How will you ship my items?
We ship almost all items (except for a few) with USPS, FedEx or UPS and provide tracking data. You can find a copy of your tracking number under My Account or in the Shipping Status Update email you received after your order was placed. You can check the delivery status of your order by using the tracking number as a URL on the web. If your delivery status hasn’t updated, please email us the order details so we can investigate.

All orders ship within 1 business day of receipt. Orders received by 2:00pm EST are shipped the same business day. Most customers within the contiguous US will receive their orders within 2-3 business days although some areas could take up to 7 business days.

How do I know this is the right product for me?
We pride ourselves on selecting items that will fit a variety of different biking, camping and hiking adventures. If you have questions about how something works and don’t see that information in our product description, feel free to call or live chat with us. For cycling items, not all items will fit all cycles, etc. New accessories come out all the time and may not fit older models.

What is your return policy?
We are always happy to take returns and exchanges on new, unused products in their original packaging within 60 days of receiving the item with a copy of your packing slip or order confirmation page. We need your name, address and order number to be able to process your return. We are unable to accept returns on products that have been used, mounted or opened (not in original packaging).

We also have an oopsie forgiveness policy. If you’ve tried our product and it isn’t working for you, please contact us to arrange for an exchange or credit on your next purchase. What we can do varies from product to product, but we want to send you on your next adventure with gear that you love.

If we have made an error in shipping your order, please contact us so we can get this corrected immediately. We strive to provide 100% accurate packing and shipping rates, but sometimes errors do occur. If you have changed your mind about your purchase or determined that you purchased the wrong item, please return the product along with a copy of your packing slip.

How can I reach Rugged Nation?
Contact us via eBay Messages

Privacy Policy
We take customer privacy very seriously. We do not share or sell you contact or purchase information with other organizations and, furthermore, take steps to ensure that your information is safe with us. We only collect credit card payments through Paypal, so we never have your credit card information.