Please Check Before You Buy 

1) We measure size using a ruler ( unit of measure 'centimeters' )

2) Among the updated products, singular entities will be delivered as displayed in the picture. 

    (This does not apply to products with multiple entities) 

    (Because it is a live plant, the color and size may differ slightly.) 

    To safely deliver the plant, EMS gets rid of the soil before delivery. 

3) Actual product may look different from what you see online depending on your browser 
    and computer monitor capability. 

4) Before you make your bid(order), please review(check) the succulent plant import regulations of your country. 

    We are not responsible for any customs-related problem that may occur. 

    Please do not bid(order) if you do not comply with this regulation. 

    (Returning an order is also not accepted.) 

5) However, if the product was returned by customs and you wish for it to be delivered again, 

    we will send the product if you pay extra delivery cost. 

We can get a 'phytosanitary certificate'.

but this will cause time for quarantine examination (delay of delivery date) and additional costs $30. 

it takes 2 to 3 days. 

6) Our motto at Farming/Agricultural Association Corp 'JIYANG(地洋)' is "Greatest satisfaction upon reception". 

Shipping cost 

BUY MORE,SAVE MORE!! 

Free shipping 

If you buy over 300USD , shipping cost is free!! (of course EMS shipping)

Combined Shipping fee policy 

We offer combine shipping for item purchase within 14 day period 

The original shipping cost  $25.00 Expedited lnt'I Shipping (EMS)

Each additional item: 

Combine shipping is an additional $2 per item. 

For example: 

item 1 ,item 2 ,item3 ,item 4 

Original Shipping Fee 25usd + 25usd + 25usd + 25usd = 100usd

But!! 

if Combined Shipping Fee 25usd + 2usd + 2usd + 2usd = 31usd

Payment

We accepted PayPal.

Payment should be made within 7days.

[Required] We only ship to the customer's listed eBay shipping address.

Double check eBay shipping address please.

[Required] Phone number should be filled.

Customer Satisfactory Guarantee

1. We are doing our best to provide you with the highest quality products.

2. If you have any query about our products or services

please feel free to contact us via contact seller.

We will do our best to reply you as soon as possible.

Positive feedback will be appreciated if you are satisfied with your items.

Please contact us if you are not satisfied with them.

We can refund you or send you other products to replace them.

Even though it is your right. negative feedback is very unfair to us.

Please DO NOT leave negative feedback before we can resolve the problem.

Return & Exchange Policy

At our store, our primary goal is to ensure Full satisfaction with your purchase.

If plant has arrived damaged or is different from what you purchased, you can return it to us within 7 days of your received date and we will replace it or provide a refund.

(If it is not following above conditions , we DO NOT accept return and refund)

All returns should be previously discussed and agreed upon with us.
Please contact us if you have any problems.
We will help you to resolve problems as soon as possible.

We wish you happy gardening.