Specifications
Payment
We ONLY accept payment via PayPal, other payment is not acceptable.
USA / Australia / Canada / UK : 20-30 biz days to be delivered by unregistered Air Mail
Russia, Brazil, N and S.America Countries: 40-60 biz days to be delivered by unregistered Air Mail
Returns and Refund
In case the item is defective, please inform us within 7 days of receipt, we will arrange resend or
refund.Buyers have to pay for the return cost and we will pay the cost for resend.
When you receive item damaged, defective,not as describe or wrong one, please email us pictures
within 72 hours to resolve any problem better.The picture need to include the following:
1.All labels with clear words on the package;
2.The real goods you receive;
3.Different angles of the products and package to show the problem clearly.
Work Time
Our business hours are: 9AM to 6PM Beijing Time. Monday to Friday (excluding
Holidays) - We do not answer any emails over the weekends and holidays. All emails
will be replied in the order it was received on the following business day.
If you are unsatisfied with our item or service, please contact us before leaving any
feedback. We are committed to resolve all issues in a friendly and satisfactory manner.
We always reply to messages within 2 business days (off-duty at weekend).
If you do
not get a response from us, then please check your junk or spam mailbox.
Please contact us before leaving a Negative feedback or Neutral feedback. We would
try our best to help you solving any problem.
