Payment is required in full within 3 business days and purchases. Business days do not include public holidays, Saturdays and Sundays. Please ensure that your Ebay Id is included with your payment, failure to do so may result in a delay of your purchase being shipped.

Please note that we do not hold all stock in our Perth warehouse, however in the event that we do not have the goods you desire in stock at the time of your order was placed, we will endeavour to get the goods to you within 14 business days. A confirmation message will be sent to buyer with a tracking code once the goods have been dispatched from our Perth warehouse.

We ship goods using Australia Post. All items will be posted registered regular post which usually takes between 2-8 Business days within Australia, unless the express postage option is selected at an additional cost. Please bear in mind that weekends and public holidays do not count as normal business days. Please ensure that your shipping details are correct at time of purchase. If you make payment via PayPal, we will dispatch goods as listed in your PayPal information. If you find that your package is taking longer than expected, please do not hesitate to contact us.

Local pick up is available. Pick up location will be advised once your order has been confirmed.

We want you to be happy! If your clothing or shoes do not fit and you would like to exchange them for another size, you are more than welcome to send your purchase back to us in its original condition within 7 days upon receipt of goods and a Return Authorization Number (RAN) being issued. Change of Mind will not be accepted for an exchange or refund.

It is the customers responsibility to pay all freight charges to return the item and for the new item to be sent out. Although not required, it is suggested that you insure items, as we are not responsible for items lost or damaged during transit when returning the item to us (Please note that if returning items via Australia Post, insurance up to the value of $100 only costs $2.50 for domestic post within Australia).

Items may only be returned if they are unmarked, in their original packaging with tags/stickers still attached. Items that are returned without original packaging or tags will not be accepted. In the case of footwear, we recommend trying shoes on a carpeted surface until you are certain you are keeping them. Shoes may only be returned if they are unmarked, in their original packaging and undamaged shoe box as this is considered as a part of the packaging. Shoes that are returned without a box, in a damaged box or with marked soles (this includes the inner and outer soles) or other markings of any other kind, may not be accepted. In the event that the product is deemed unfit for return or in an unacceptable conditional, the customer will be liable for return shipping costs.

If goods are deemed faulty, wrongly described or different from a sample shown, you may choose between a refund, exchange or replacement product.

When it comes to returns or exchanges, we operate on a "fair and reasonable" policy. We pride ourselves in providing quality items at reasonable prices. All of our gorgeous items are inspected for quality; however some slight imperfections may occur due to the manufacturing process.

Any item returned without an RAN, will be returned to sender.
If you feel that your return falls outside of our policy, please feel free to contact us to confirm if your return can be accepted.

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