Product Info :
Foam can be cut to the size that you need with a sharp carving knife or electric knife.
RUGS & CARPETS | UPHOLSTERY FOAM | FABRICS |
PILLOWS | ACOUSTICS
MYBECCA,
INC. is the brand owner of ‘Mebecca” aka “Murano Home Furnishing” For your
reference, Mybecca and Murano Home Furnishing may be used interchangeably.
FEATURES | PRODUCT INFO | PAYMENT | SHIPPING INFO | RETURNS | FEEDBACK
All Mybecca aka Murano Home furnishing products are sold under the
trademarked brand name: “Mybecca” These items are manufactured and/or
exclusively sold by Mybecca, Inc.
METHODS OF PAYMENT
Our preferred payment method is thru Credit Cards
(VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER).
However, we also accept PayPal payments.
CONTACT US!
You can contact us through eBay’s MESSAGE BOARD. We will do our best
to answer your questions or address your concerns within 24 hours. Messages
received over the weekend or observed holidays will be answered on the
following business day.
RETURNS/EXCHANGE
When you file for a RETURN REQUEST, please take note of the following:
1)
Send us a message telling the reason for the
return of goods. We will be happy to exchange your returned items, for VALID
reasons, to ensure your satisfaction with our products. If the item being
returned is damaged or defective, please send us a message WITH picture
verification IMMEDIATELY. Otherwise, we won’t be able to process an exchange.
2)
We offer prepaid return labels when the reason
for return is one of the following:
____ Wrong merchandise received
____ Defective Product
____ Product damaged during shipping
Otherwise,
buyer pays for the Return Shipping.
Claims
made after 14 days of delivery are not eligible for prepaid Return Labels.
3)
BUYER’S REMORSE: When you receive the item(s),
you have a 14 day return period (Remorse Period), in which you can return the
product(s) to us and we will issue a full refund tot your account. Buyer pays
for return shipping. Returns will not be accepted after 14 days after delivery.
SHIPPING INFORMATION
Upon receiving your order, we have 3-7 business day handling time.
Mybecca ships from Los Angeles, CA using three different carriers depending on
the package size and shipping address: Shipping & handling 3-7 Days.
Due to shipping difficulties, we NO LONGER ship to the following
areas:
Hawaii & Alaska, American Samoa, Puerto Rico, Guam, North Mariana
Islands, Midway Islands, US Virgin Islands, Wake Island, Johnston Atoll, Baker,
Howland, and Jarvis Islands, Kingman Reef, Navassa Island, Palmyra Atoll, and
other US Minor Outlying Islands
SHIPPING DISCLAIMERS
For ease of shipping, products are usually sent in a box or a compact
package.
The following are shipped via BOX or BAG:
____ Multiple Pillows |
____ 1-4 PCS of pillows depending on size |
____Big Rugs (5’x7’, 7’x10’, 8’x11’) |
____ Foams (small/large)* |
____ Foams (3-5” x 24” x 72”) |
____ Fabric (1-2 yards) |
____ Fabrics (105 yards) |
____ Batting/Pillow Stuffing |
|
____ Acoustic Foams |
The following are shipped via ROLL: |
NOTES: ____ Some items are sent in clear packaging to ensure carriers that
the heavy items are not illegal products (ex. Big foams); and so the y are
easily recognizable. |
____ Heavy Fabrics (including clear vinyl) |
|
____ Rugs (5’x7’ and smaller)** |
|
____ Fabric (>5 yards) |
|
____ Other items that are usually sold in a roll |
*
All other foam sizes not specified
**
Smaller sizes include 2’x3’ | 3’x5’ | 4’x6’
To remove creases that may have been obtained from the packaging,
please remove the item from packaging as soon as possible and let it breath for
24-48 hours to return to original shape/size. For rugs, roll the rug tightly
and leave it for a few hours to remove any folding lines that may have formed
during transit.
FEEDBACK | REVIEWS
Once you have received your
item and are pleased, please leave us a positive feedback and we will do the
same for you! We use an automated system so that no one is skipped. If
you are not happy for any reason at all, please contact us prior to leaving
feedback so that we can fix any issue you may have!