International Postage
We can ship this item to many European countries however, you need to contact us to discuss the freight and get a quote.
Storing water in a copper bottles creates a natural purification process. It can kill all the microorganisms, molds, fungi, algae and bacteria, present in the water that could be harmful to the body and make the water perfectly fit for drinking. In addition, water stored in a copper vessel, preferably overnight or at least for four hours, acquires a certain quality from the copper. Copper is an essential trace mineral that is vital to human health. It has antimicrobial, antioxidant, anti-carcinogenic and anti-inflammatory properties. It also helps neutralize toxins.
You might see some dark / black marks or patches on inside and outside of the bottle and these are mainly due to the high heat used in making these. We avoid using strong chemicals to remove these as these are use of for drinking. Please wash it before first use.
We can ship this item to many European countries however, you need to contact us to discuss the freight and get a quote.
We are the manufacturer of finest copper bathtubs, copper sinks, cast bronze sinks, copper kitchen sinks, copper beverage tubs, lamps, & handicrafts.
Our manufacturing facility is based in India. We have been in the export business for past 20 years operating from our India offices and supplying our products worldwide.
Being manufacturer ourselves we assure you the best quality and best prices.
We periodically bring products from our manufacturing facility in India to our warehouse in U.K. and make these available to you in our eBay shop.
We accept PayPal as the payment method. In case you do not have the PayPal account, you can still checkout as a guest using your debit/credit card.
We will try our best to despatch and deliver your product as early as possible but Delivery times for some products can vary.. We will contact you regarding your delivery to confirm a date. It can take from 5 days to 4 weeks to deliver your product. In no circumstances shall we be liable for any delay in delivery or loss arising from it, however, caused. Time shall not be of the essence of the contract.
Goods can only be delivered to the customer’s delivery address (they cannot be left with a neighbour or anywhere other than the delivery address given at the time of purchase) and must be checked and signed for. The Carrier may also ask to see identification before leaving the goods, (to protect us from any type Credit Card fraud).
Standard Pallet Delivery for bigger items is a roadside one man service, and assistance may be required from the customer. When goods are offered for delivery by us, our obligation is limited to delivery as near to the site as safe hard road and vehicle size permits within the law. Our delivery drivers and any other accompanying person(if any) are not authorized to enter your premises. We strongly recommend you do not book any installers until the goods have been received by you. We will not be liable for costs you incur due to non-delivery/ late delivery of goods or your engagement of fitters and traders.
Note: - If you fail to accept delivery of goods on the date of delivery or fail to give us sufficient/specific delivery instructions for any reason for the date agreed for delivery, then we reserve the right to charge you delivery charges paid by us to our delivery company even if we have offered you free delivery.
We recommend that all goods are checked and inform us within 24 hours of delivery to ensure that we have adequate time to replace anything that is not satisfactory or incorrect. It is important to notify us within 24 hours as we always get extra insurance when delivering bathtubs so in that case if there is any damage in transit we will be in a position to discuss that with our delivery insurance provider. In case we don't hear from you within 24 hours of receiving the item, we will assume that you have received the item in perfect condition and you are happy with it. Please do inform us in writing with photographs in case the product is faulty which is very unlikely to replace it with the new product. You have 14 days to inspect the goods for any faults or damage for returns and refunds from the day of the delivery.
If any damage is not reported within 24 hours of receipt of the item, then we will assume that you are happy with the product and in that case, manufacturing or construction defect warranty is only limited to any leakage.
The customer will pay the charges in case of a return where the product is not faulty and not incorrect including any return collection charges+ delivery charges even if the product is offered with free delivery (Please look at our delivery charges) or you can arrange a return by your chosen courier with appropriate insurance at your cost and the delivery charges will be deducted from your refund. The product should be returned with the original invoice.
The items must be returned unused, well packed and in re-sellable original condition, including the original retail packaging. If the packaging is damaged and not usable again a fair amount will be deducted from the refund.
You should notify us within 14 days of delivery if your goods are damaged/ incorrect, after this time we will not able to provide a refund for these items.
Once the item has been installed/fitted/attempted to be fitted it is deemed that you have accepted those goods and we will not be able to replace the goods as "damaged in transit" or "faulty” or accept returns. Customized, made to order or bespoke products orders cannot be canceled as these products are exempt from the right to cancel under the consumer protection (distance selling) regulations 2000.
If we are unable to deliver the goods due to the unavailability of the delivery service in your area we will contact you via email or phone to discuss further options or if additional delivery charges to our standard rates are required we will inform you via email or phone to discuss further options.
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