25 MORNING GLORY
HEAVENLY BLUE
VINE FLOWER
As
a seller, I understand that there may be some confusion when it comes
to the terms and conditions of shipping and delivery. In order to
provide clarity, I would like to address a few important points:
1.
3 business day shipping: We strive to ship out your order within three
business days from the date of purchase. This means that weekends
(Saturday and Sunday) are not considered business days, so please keep
this in mind when estimating your delivery time.
2. No tracking
on orders under $16: Due to the rising costs of delivery, we regretfully
cannot provide tracking information for orders under $16. This allows
us to keep our prices competitive while still offering reliable shipping
services.
3. Estimated delivery dates: While we make every
effort to provide accurate estimated delivery dates, they should be
viewed as approximations. Various factors, such as unforeseen delays in
transit, may impact the actual delivery date. We kindly ask for your
understanding should any discrepancies arise.
4. Seller's lack of
control over third-party delivery: Once the order is placed with USPS
or any third-party delivery service, we, as the seller, have no control
over the speed of delivery. We rely on their efficiency and processes to
ensure your package arrives in a timely manner.
5. Longer
delivery times: In some cases, orders may take up to 15 business days to
be delivered. While this is not typical, it is important to note that
different factors, such as customs processes, distance, or volume of
orders, can contribute to longer delivery times.
6. Contact
seller before opening a case or leaving negative feedback: We kindly
request that if you encounter any issues with your order, please reach
out to us directly before opening a case or leaving negative feedback.
We are here to help and will do everything we can to resolve any
problems you may have.
7. Give seller a chance to resolve
problems: It is our sincere desire to ensure your satisfaction with
every purchase. By giving us a chance to address any issues, we are
confident that we can find a positive resolution that meets your needs.