PAYMENT
PAYPAL
SHIPPING
· Packaging and shipping is done from and within UK
· Orders paid for before 5:00 PM will be dispatched on the same day.
· Please note that the items purchased on weekends and Bank Holidays are dispatched on the next working day.
Shipping/Delivery services: ROYAL MAIL /FREE
Additional postage will be applied to the following areas:
Channel Islands: GY and JE
Isle of Man: IM
Scilly Isles: TR21-TR25
Scottish Highlands & Islands: All postcodes containing KW / HS / IV / PA20+ / PH4+ / ZE / KW / AB / KA27-28
Northern Ireland: BT
Isle of Wight: PO30-PO41
Dispatch notification is sent once the items have been dispatched. Tracking numbers for recorded and signed for deliveries are available on request. If you do not receive your item, kindly contact us and we will try our best to assist you.
RETURN POLICY
You are in safe hands with us. Our products have a 14 day return policy after receipt of delivery. The item MUST be in its original packaging and UNOPENED. If the item has been taken out of its original packaging and/or used we will not be able to process the return.
The products must be returned in the same condition as purchased. We are sorry but we will not accept the returns if the products are used or damaged after purchase. On the returned items the cost of packaging and postage will be paid by the customer. If you have further queries, please do not hesitate to contact us.
FEEDBACK
POSITIVE feedback is very important to us. If for any reason you feel that you have not been treated up to the promised standards and you feel like giving a NEUTRAL or NEGATIVE feedback, kindly contact us via eBay messaging service or so that we can resolve the issue ASAP. We can only address the concerns that are brought to our attention. Please allow us an opportunity to do that.
PLEASE NOTE
· The pictures are for illustrative purpose only
· Actual colour may vary slightly from the picture due to lighting effects & different screen display