Sizing Information

Cowboy/Cowgirl Hats

Where to measure:

Use a cloth measuring tape to measure tightly around your head at the point where you want your hat to fit.  As a guide, two finger widths above your eyebrow and one finger width above your ear is generally where a cowboy hat sits.   Use the measurement you get and compare to the size chart below to find your hat size.  If you fall in between sizes it's best to opt for the larger size, as you can always pad the lining of the hat. 

Please Note: We have kids and adult hats that cross over in crown size, however the brim on the adult hats are much bigger than the kids hats, so if you're an adult size 53, make sure you buy an adult size 53 hat, because a kids size 53 on an adult might fit well, but will look comically small.

Shipping Information

 

Shipping To	Price	Delivery Time (Best Estimate Only)	Shipping Carrier	Tracking
DOMESTIC SHIPPING
Within Australia	FREE	2+ Days	Aust Post Regular Parcel + Tracking (P.O Boxes Ok)	Y
Within Australia	$10	1-2 Days Within Auspost Guaranteed Express Post Delivery Zone	Aust Post Express Parcel (P.O Boxes Ok!)	Y
Within Australia	$20	Overnight (Metro) 2+ Days (Regional/Remote)	Star Track Express OR TNT Express (business address only)	Y   Y
Pick Up	FREE	Contact us beforehand to arrange a collection time.  Appointment is necessary!
FLATE RATE $25 STANDARD INTERNATIONAL SHIPPING FOR COWBOY HATS

You can find delivery time estimates from our post code (4127 - Slack Creek) to yours on each of the shipping company's websites.

Import and custom duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyers responsibility. Please check with your country's customs office to determine if this purchase will attract any additional charges prior to buying.

Payment:
We accept PayPal as well as Mastercard and Visa Cards. 
More payment options can be found on our online store.

Returns:
It is our goal to satisfy all of our customers.
Please let us know ASAP if an item doesn't fit or isn't up to standard, or is defective in any way. 
We will do our best to replace, refund or otherwise ensure you are 100% happy. 
You must let us know within 30 days of purchasing if there is an issue with your product.
Return shipping is paid for by us if we are at fault.
Return shipping is your responsibility if an item just doesn't fit or returning because of change of mind etc.

Feedback:
We leave positive feedback immediately after payment is received. 
Please reciprocate the favour and take the time to leave positive feedback for us as well.
If you have any questions, comments, concerns or issues please contact us so that we can attempt to resolve the issue before leaving negative or neutral feedback.

 

© 2023 Brigalow Country Clothing Pty Ltd