Designed to provide that refreshing and super comfortable feeling that you find with the world's best accommodation providers.
With over 50 years in the Australian mattress industry, MC has been exclusively producing and selling quality state-of-the-art mattresses.
MC are leaders of innovation in the bedding industry, sourcing specific products and components worldwide to offer the highest quality bedding range at the most affordable prices. Superior Comfort and Support for a great night’s sleep.
SPECIFICATION
Single: 92cm x 188cm
King Single: 107cm x 203cm
Double: 138cm x 188cm
Queen: 153cm x 203cm
King: 183cm x 203cm
Experience the peace of mind with our Mattress Crafters Comfort Guarantee. We offer a 100-night trial period for our handcrafted mattresses, allowing you to find the perfect fit. If, after the mandatory 30-night trial, you're not completely satisfied, we'll gladly refund the purchase price (excluding freight charges). Our mattresses are delivered free to most areas of Australia, providing exceptional value without inflated costs for returns. Refunds are processed upon receipt of the returned item at our VIC facility. The Comfort Guarantee does not cover size/model exchanges. Manufacturing faults and guarantees continue to apply. Contact us at info@mattresscrafters.com.au for return authorization and enjoy 100 nights of comfort assurance.
Warranty:
We provide a 15-year warranty for our products. If you discover any damage, missing parts, or faults, please contact us for an examination to determine if it falls under the warranty coverage. It is important to inspect all delivered items immediately upon receipt and report any issues promptly. To make a claim for a defective product, reach out to our head office at info@mattresscrafters.com.au. Please provide proof of purchase, a description of the damage or repair request, email photos of the defect, and any other supporting evidence. Please note that if the claim is deemed non-faulty, there may be associated freight or repair fees. Our team will examine the product to assess warranty coverage, and if eligible, we will arrange for repair or replacement with a comparable product. Repairs will be completed within a reasonable timeframe.
Shipping | Mattress Crafter ships Australia-wide via Allied Express. We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are unfortunately outside of our control. However, should you have any inquiries, do not hesitate to contact us via eBay message. Our dedicated staff is happy to help. If you have been given a tracking and the item is currently in transit. Feel free to contact our courier directly for any inquiries: 13 13 73 (https://www.alliedexpress.com.au/) The delivery time frame given is industry averages provided by our courier. Delay may occur during holidays, peak periods, or extreme weather conditions. Remote deliveries may take longer due to the local transport schedule. Processing times We will dispatch all orders within 2 business days. Note: Due to the bulky nature of our packaging, we can only deliver to residential/business addresses - NO PO BOX. | |||
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Return | When you shop at Mattress Crafters Online store, we want your shopping experience to be easy and as enjoyable as possible. However, if you do find that when you receive your goods, you are not completely happy with your purchase and wish to return or exchange an item please contact our customer service representative via email and one of our team members will advise you on how to manage this. | |||
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