Contact Us; We can be contacted via ebay we will aim to reply to your messages within 24 hours. Payment; We only accept payments through PayPal & Credit Cards. Immediate payment is required through Buy It Now. Delivery; Items are normally dispatched immediately upon receiving a successful payment through PayPal. Standard 2nd Class Mail; 2-3 Working Days Standard 1st Class Mail; Aim to deliver next working day including Saturdays If in the rare case the item has not been delivered, please allow up to 7 working days before contacting us. Returns Policy; We accept returns within 14 days of purchase. We can offer a refund or an exchange within 14 days. Please note that the item must be unused, unopened and must have all packaging and tags intact. We do not offer free returns service so the customer must bear all the cost of returns. Please send the items back to us by a traceable method because sometimes items get lost in the post & if we do not receive your item then we will not be able to issue a refund. Upon sending a return please enclose your eBay ID and your address. If you require any more details please contact us via eBay. |