- payment -
We accept payment by PayPal only.
- shipping -
We can only deliver to the registered PayPal address which you
choose during checkout. Please decide the delivery address during
checkout as we cannot ship to a different address.
Shipping (UK):
We use Royal Mail's services for our shipping. Most items that are
sent 1st class normally get delivered within 1 - 2 working days
(inc. Saturdays) however Royal Mail can sometimes take longer for
delivery.
During bad weather conditions, holidays or sale days such as Black
Friday, Cyber Monday, Boxing Day, etc, this duration can go up
to 10 working days.
Please be patient during these circumstances and allow a longer
delivery time.
Please allow
10 working days for
items posted using Royal Mail's standard & Signed For services (1st
Class / 2nd Class) before contacting us regarding an item not
received as the item will still likely be on its way to you. As per
Royal Mail, items cannot be considered lost until 10 working days
after due delivery date have passed. Contacting us will not speed up
the process as once goods have been dispatched it is beyond our
control how quickly Royal Mail deliver items.
Shipping (Abroad):
For our international shipping we use Royal Mail's International
Standard or International Tracked & / or Signed for service. We
would like to request European customers to allow up to 20
working days for
delivery from due date and the rest of the world customers 25
working days for
delivery from due date as Royal Mail can take longer to deliver
items due to reasons beyond our control and theirs (i.e. bad
weather, holidays, etc.). Items cannot be considered lost in transit
until the number of days mentioned above in red writing has lapsed.
Dispatch Times:
We dispatch all orders received by up to 11am (Mon-Fri) the same
working day.
For urgent orders we
would urge customers to use Royal
Mail Special Delivery by 1pm option where available.
- terms of sale -
If for whatever reason you are not happy with your purchase or you
changed your mind you may return the item(s) within 14 days for a
replacement or a full refund.
All exchange items need to be returned in the original packing and
in a saleable condition.
Please also ask for and retain a certificate of postage
(available from your Post Office) as return postage is your
responsibility and we will only replace or refund on receipt of
item.
Disclaimer:
Adding any accessory or case to your device can obstruct the
ease of use of buttons and ports and sometimes make the unlocking
option harder to use. Also certain cases are made to be tight on the
device and if not put on carefully and correctly can cause aesthetic
damage.
Please note that we are not responsible for any direct or
indirect damage caused to your device by the use of any of our
products. Products are used and applied at the customers own risk.
- about us -
We have also sold successfully to reputable businesses as well as
individuals. Due to our top class service we have had the pleasure
of receiving repeat orders from our customers.
Our branded products are 100% Genuine and Original as we believe in
offering the best and original products only. So if you see the
words Genuine and/or Original in our listing you can be assured it
is a Genuine Product!
- contact us -
If you are not satisfied with the product, feel the need to rate us
less than 5 stars or leave negative feedback then please contact us
first via eBay messages and we will resolve any issues for you
within 24 hours.
Please don't leave
a negative/neutral feedback without contacting us first.