We offer a number of shipping options, the company which we mainly use is Australia Post and and time of delivery would be provided by Australia Post, however please note that the ETA provided by Australia is an estimate only.

Depending on the listing some or all of these services are available
▸Australia Post
▸Australia Express Post

▸Courier Please Fastway TNT Toll DHL. Please note that if the listing is a FREE SHIPPING or Standard Delivery then in most cases it would be ATL (Authority To Leave) Which means that the the order does not require a signature for delivery and the courier can Safe Drop your parcel, if you require a signature and/or there is not safe drop location at your address, please put it in the comments section (Extra Charges May Apply) or choose our other shipping options (Australia Registered Parcel) Dispatch time - we endeavour to dispatch your order as soon as we can, our normal turnaround time is 1 business day from the date of payment.

If there are issues with the dispatch with your order, we will notify you via eBay Messaging system, and via any external sources.You should contact us immediately if you discover that a Product supplied by us:
(a) is not the Product you ordered;
(b) has been damaged in shipping; or
(c) contains a manufacturing defect.

▸If you notify us that a Product is a Faulty Product within twenty (28) days of the day that your Order was dispatched to you, we will, subject to this clause 5, replace any Product which we have confirmed falls within the categories in clause 5.1 (“Faulty Product”) with an identical Product, or where we have sent you the wrong Product, we will replace it with the correct Product. If we cannot replace the Product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the Faulty Product.

▸Please choose carefully when placing a Order. We will not replace or refund any Product which is returned because you have changed your mind, or that your needs have changed.

▸ Please contact us in writing via email to via eBay if you wish to return any Products or via the Ebay return process, and the reason why you wish to return them in sufficient detail for us to determine whether the Product is a Faulty Product. We will then advise you within three (3) business days whether we will accept your return and, where we accept your return, whether we will replace your Product, or where that is not possible, refund the amount paid for the Faulty Product.

▸In the event that you have contacted us notifying us of a return in accordance with clause 5.4 above, and we have accepted the return in writing, we will, in addition to replacing your Product or refunding you the amount paid for the Faulty Product, refund the actual amount paid for return postage (provided that you give us the Australia Post receipt as evidence of the postage cost). Please package the returned Product in the same type of packaging as used in sending the Product out to you in order to minimise the risk of the Product being damaged in transit.

▸Please post all returns to:Epsilon Solutions Pty Ltd PO BOX 6 Revesby North NSW 2212
Attn : Returns Please ensure that you have obtained a RA before sending us the warehouse to avoid any delays.

At Condom Country your security is very important to us, we use Paypal on our eBay Store to ensure that your privacy is kept safe. we do not store any of your credit card information on our system

We also accept Bank account transfer as well, if you choose to pay via bank account transfer information would be provided upon checkout. please note item would be dispatch, when the payment clears with our bank, so if you require the products to be dispatch ASAP, please note that bank payment may take a few days to clear.