Primal RC will accept returned merchandise within 30 days of delivery of the purchased item. Return shipping is the responsibility of the customer. The merchandise must be new and unused and in its original packaging.

Upon receiving the product, it is the customers’ responsibility to inspect the item and identify any defects and report these issues to us by email before use.For vehicles, we suggest a full inspection including checking that all screws and bolts are tight. Primal RC is not responsible for vehicles or parts which are broken during a crash or driver error.

If the item is defective on arrival (only if unused), you can contact us by email to exchange or receive a refund.Return or exchange requests or reports of missing or damaged parts must be made within 30 days of receiving your order. Returns will not be accepted once the original box has been tampered with or discarded. Returned products that are found to be defective will be replaced with new products and shipped at no cost to the customer (Primal RC will pay for the replacement shipping cost) or a refund will be issued. An exchange is only possible if the item is found to be defective by us or if the customer pays the 10% restocking fee.

Returned items must be in new condition and include all parts, accessories and manuals in their original packaging.Items that have been altered or adjusted in any way will not be accepted. Returned items must first be received by us before we will process and ship any replacement parts or issue a refund. We recommend using a reputable shipping service that provides proof of shipment and a tracking number. Primal RC cannot be held responsible for packages lost during the return process. We also recommend purchasing insurance from the shipping company.

All shipping charges paid by customer for orders or returns are non-refundable. Shipping carriers will not issue a refund for the shipping costs after the package has been picked up and delivered.

Payment must be made within 48 hours of purchase. We only accept PayPal payments . Please contact us for further details.

International buyers may have to pay import duties, taxes, and charges typically collected upon delivery or pickup. The buyer is responsible for these charges, they are not included in the item price or shipping charges. Please check with your country's customs office prior to bidding/buying to determine what these additional costs will be.

Buyers must be at least 18 years of age to purchase and operate this vehicle. Buyers agrees to not gift, sell or purchase this vehicle for anyone under the age of 18 years old. Advance remote control expertise and experience is required to operative this vehicle. Returns, exchanges, and refunds will not be accepted if the purchased vehicle has been used or driven.

If Buyer used, drove or crashed the vehicle, no matter what the reason, Seller cannot be responsible for Buyers’ crash or use. Seller will not be responsible for incidental or consequential damages including bodily injuries and property damages arising from the use of any product(s) sold. Remote controlled products and accessories can be very dangerous. Please read the entire operating manual before use. If you are not comfortable with the risks of operating the vehicle, do not use the vehicle, return the unused vehicle within 30 days of purchase. We have no control over the correct use, installation, application, or maintenance of this vehicle, no liability shall be assumed nor accepted for any damages, losses or costs resulting from the use of this vehicle. Any claims arising from the operation, failure, or malfunctioning of the products will be denied.

Buyer's purchasing or placing a bid on Item: Buyer accepts Item in its current as/is condition. Buyer hereby agrees that they have read and agree to be bound by all Terms and Conditions within this listing. Buyer has had the opportunity to contact Seller to ask any questions regarding this Item prior to purchase. Buyer acknowledges we are neither the manufacturer of this Item nor an agent of the manufacturer. Buyer waives all liability of Seller and claims against Seller for damages, losses, costs, injuries, penalties, expenses, attorney's fees and liabilities of whatever nature whether in tort, contract, warranty or strict liability, including without limitation those resulting from injuries or deaths of persons and damages to property resulting from, or arising out of or in connection with the use, condition, transportation, service, possession, rental or sale of this Item, loss or liability resulting from negligence, breach of warranty, parts, labor, delay or business interruption by Buyer or third parties, delivery delays, work stoppages, failure to warn, operational deficiencies or failures, breakdowns, strikes, acts of God, or other cause (whether such causes are avoidable or not) caused in whole or in part, directly or indirectly by Buyer, Seller's employees, representatives, agents or third parties (collectively, "specified claims"). Under no circumstances is Seller responsible for special, indirect, incidental or consequential damages, even if Buyer has been advised of their possible existence. Buyer agrees to indemnify, defend and hold Seller harmless from and against any and all specified claims. Seller hereby disclaims all warranties, express and implied, with respect to this Item, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or that the Item is free from latent defects. "Defective on Arrival" claims must be made within 30 days of you receiving the Item. Seller may choose to either send replacement parts, issue buyer a refund or exchange the item in question.

These sale terms apply to all sales made from our website through emails, phone calls, or any other sales channels. If you do not agree to our terms, please do not purchase or bid on the item.