the smarter sleeve
Quilted padding provides the ultimate way to safeguard your tech and electronics devices. The Ridge boasts a main compartment that cradles your laptop in 8mm 360 protective foam and super soft lining. Now you're ready to handle life's unexpected bumps, clunks, and thuds.
Shipping & Delivery
We strive to ship your products as soon as humanly possible. Generally speaking, orders received before 1:00 PM, Monday-Friday AEST (Australian Eastern Standard Time) will be shipped that same day. If an order qualifies for Free Shipping, shipping times may vary from 3-10 business days domestically and longer if shipped internationally. STM is not responsible for packages after they have shipped and left our warehouse. Overnight orders processed on Friday will be delivered the following Monday.
Australia Post Shipping
We ship via Australia Post for Parcel Post:. Upon shipment you will receive and email notification containing tracking information so that you can view and track the status of your order.
*Parcel Post & Express Post orders received after 1pm (AEST) will be processed the following work day.
Parcel Post: 2+ business days delivery
Express Post: Next business day delivery within the Express Post network.
Saturday delivery in some locations.
More info here: AU POST
TNT for international shipping from AU.
Duties and taxes
Bona fide samples up to a value of INR10,000 (approx. USD155) will continue to have a duty exemption. The content of the sample (s) must be well defined.
Gifts are expected to be charged the GST as per the preliminary interpretation of rules. This is being reviewed by a logistics industry association; we will provide more information when received.
Accuracy
Accurate ZIP / Postal code on the waybill and shipper invoice becomes even more important for GST compliance.
Our Return Policy
If you would like to return a product, the following criteria must be met:
The product must have been purchased directly through STM Goods eBay store
You must submit a return within 30 days of the original purchase date
The item must be in new/unused condition in the original packaging
Secure payments are accepted through Paypal
It was 20 years ago that Ethan Nyholm had a flash of inspiration and resourcefully slipped his new laptop into a padded postal envelope for protection while carrying it around in his hiking pack. Though clever, he knew this wasn’t exactly a lasting solution. So, teaming up with co-worker Adina Jacobs, they created a unique new product—a bag specifically designed to protect digital gear while offering a fashion-forward look.
In the decades since, STM Goods has become an industry leader in the creation of laptop bags, packs, fitted cases, and other accessories. All designed to safeguard your tech devices, smarter than most.