Munbyn is skipping labels or continuously feeding

All three are the same size, follow the steps to calibrate the label：
① Load no less than 4 consecutive sheets of label into the printer.
② After the paper stop moving, press and hold FEED (red/green light), and when you hear a beep, release the feed.
③ The printer will learn the size of the paper at this time. After the process is complete, the printer is back to normal.

Rollo is skipping labels or continuously feeding

There are two main reasons why Rollo skips labels or continuously feeds. This behavior usually happens after you change your label type, size, or manufacturer. 

1. Rollo hasn't learned your label [The Most Common Reason]
   Please re-run the automatic label identification so Rollo can learn your label.
   
   To make sure your computer is not sending print commands to Rollo, disconnect the USB cable from your Rollo printer, then simply press and hold the top circular button on Rollo until you hear one beep. Then let go.
   
   Rollo will then move the label back and forth to learn the gap size and other label properties. You should now see a green light and the label placed at the tear off point.
   
   Please re-connect the USB cable to Rollo and try your print.
   
   
   
2. Your operating system is sending a longer / shorter label to Rollo. 
   Please ensure you have the correct label size:
   • For Windows
     Go to the Control Panel -> Devices and Printers -> Right Click on Rollo -> Printer Preferences -> Advanced Button.
     Most 4 x 6 labels are 100mm x 150mm
     
     
   • For Mac
     Please select 100mm x 150mm or 4" x 6" size in the print prompt window
     
     Note: The application you are using (i.e. Adobe Reader) could be over-riding your driver label setting and sending the print in a larger / smaller size to Rollo. Look for "Page Setup" or "Paper Size" in the print prompt and ensure that it is set to the size you want.

Fanfold 4”x 6” Direct Thermal Shipping Labels Self Adhesive, 500 Postage Mailing Labels for Thermal Printer, Fangtek Soonmark Zebra Compatible

Description

4”x 6” Postage Thermal Shipping Labels Standard size for platforms: eBay, Shopify, FedEx, UPS, ShipStation, USPS, PayPal, Shippo, etc. Wide Compatibility:Compatible with 4 "x 6" inch printers High Performance Our label is great for labeling envelopes, packages, storage boxes, binders, and more. They are your ideal printing solutions with exceptional quality. Easy To Print These labels can be printed directly from PDF,Microsoft Word, Excel, or Access with a simple click of the mouse. You can also use Intuitive label design software to get creative with your label designs. Read more

Features:

• 1 stack = 500 Labels, Label size: 4" x 6". Fanfold Labels without paper tube
• Perforated We go above and beyond the standard labels sold online. Our premium perforated labels enable easier separation apart between labels.
• Strong Adhesive, used perfectly for corrugated cardboard to envelopes
• Smudge Free & Scratch Free

Product Details:

• Item Weight: ‎2.63 pounds
• Package Dimensions: ‎7.05 x 4.57 x 2.95 inches
• Is Discontinued By Manufacturer: ‎No
• Material Type: ‎Paper
• Size: ‎500

Handling

We will ship all orders within 1 business days of payment.

Delivery

We do not ship outside of the Continental US.

Feedback

We take our reputation seriously, we buy and sell online, so we understand the value of trust. If you are unsatisfied with your order, please contact us and we will work with you to resolve it to your satisfaction.