We can accept a variety of payment methods Please buy with confidence.

We send the products through China Post and provide express as following:  
1. Registered air mail(post to most of country): Normal arrival at destination 16-29 days.
2. E-packet（ support US UK AU）：Normal arrival at destination 7-15 days
3. Express(DHL/EMS etc): Normal arrival at destination 3-8 Working days.
The follow is estimated time table by registered mail:  

If the item is lost during shipping with Registered post, please allow us for claiming by post office.
The shipping cost will cover handling charges, packaging fees, and delivery charges. The item will be shipped to paypal confirmed addresses only, therefore please make sure the address is correct.
We are unable to take any responsibility for any custom delay or tax. Because delivery time is highly depended and provided by postal Service (except weekends and holidays) according to my experience. The custom in the follow country is strict, so the shipping time to these country sometimes may be longer than other main country: Italy, Germany, France, Spain etc. If you were from these country, please be patient. Please notice: this don't mean there are no problem definitely in custom in other main countries.
 
Buyers' Information:  We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the delivery company and local customs/duties in both of our countries. If you do not receive your item on time, please contact us immediately for further assistance. We appreciate your understanding.  
Buyer should responsible for any duties and custom charges of your country. Please check with your custom before bid.




CAN I CHANGE MY DELIVERY ADDRESS?



Yes. If the address you have provided is incorrect or you wish to change it after you have already paid, you must email us the correct street address via eBay's Messaging system as soon as possible to avoid delays in dispatching your order.
   

Correct address
Please take extra care to ensure the Postal Address is correct on the 'Review your purchase' page, before you pay. If the address displayed is not correct, click 'Change' to select or enter a different address. Otherwise your transaction may need to be cancelled and done again.

Buy notice:
Buyer should responsible for any duties and custom charges of your country. Please check with your custom before bid.
The casing,  appearance or  menu may be changed due to different batch, we will not inform regrettably.
If you need specifically color (must be described in item's listing), o other specifically requirements, please write down your requirement in paypal and ebay note, we will try hard to meet your requirements if it is in stock. However, if you didn't do that, we will not be responsible for the improper item sent to you.
If you want to buy in large quantities, please see our shop and enter wholesale catalogue or send email with the item name, item number, and quantities that you require, then we will quote you the best price. Thank you!

We understand that buying goods online, especially clothing can be risky.

We are committed to 100% customer satisfaction.

We offer a 'no questions asked' refund or exchange policy.

We are happy to offer a refund or exchange within seven days of receipt of goods.

Refunds and exchanges will be subject to the goods being returned to us for processing.

The buyer is responsible for all associated return shipping costs.

Please contact us should you wish to arrange an exchange or refund.
EXCHANGES

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Please include return pre-paid postage with your return so we can send the exchange back to you.

Please include note of detail exchanges. Example: item no, colour, or size if applicable to avoid delay.

An Australia Post pre-paid satchel is ideal. We recommend using Registered Post or Express Post to insure against loss.

Once we receive your returned item, we will post the replacement back to you.
REFUNDS

Please contact us to arrange a refund.

When returning your item, we recommend using Registered Post or Express Post to insure against loss.

Once we receive your returned item, we will post your refund and notify you via e-mail.

If you paid via Bank Deposit, please include your bank details with your return and we will deposit the refund into your bank account.

If you paid via PayPal, the funds will either be in your PayPal account or refunded back to your credit card depending on how you originally paid.

A restocking fee of 20% or $10.00, whichever is greater, will be deducted from the refunds where free postage is offered for that item.

The following details how refunds are credited via PayPal:

Depending on the company that issued your credit card, it might take up to 30 days for your refund to appear on your credit card statement. If you paid using a credit card, the money is refunded to that credit card. If you paid using your bank account or PayPal account balance, the money is refunded to your PayPal account. If you paid using a combination of a credit card and another payment method, the amount paid with a credit card is refunded to that credit card. The remaining amount is refunded to your PayPal account.

As a professional seller of chinese products,   Our company specializes in deal in robes Product., clothes bridal robe,bridesmaid romper ,We provide the best market prices and a variety of products,As an international enterprise, we make our market share increase in America, Europe, Asia .we were pleased to deal with any reseller and customer .
   Customer Service is our number one priority. we will try our best to address your concerns,We guarantee everything we sell and stand by all of our products. We have some of the best deals not only on eBay but also on the web. We listen to our customers and focus on every aspect of your transaction, from packing, shipping to customer service. We always want to offer you a complete, hassle free and enjoyable shopping experience! the item you paid for will be sent out in 48 hours after your payment. 

If you are not satisfied with the product, please contact us. Please do not leave negative or neutral feedback. We assure you that we will solve the problem and make you satisfied.
※Feedback: If you intend to give us neutral/negative feedback, please write to us immediately so that we can do our best to solve your problem.
※After receiving it, we sincerely hope you like it and thank our customer service. If you have any dissatisfaction, please let us know. So we know what to do to help you. At the same time, we will understand what should be improved. thank you very much.
※If you are satisfied, we sincerely hope that you can leave us a positive evaluation and a detailed 5-star seller evaluation, which is very important to the development of our company. In addition, please do not leave our detailed seller ratings of 1, 2, 3 or 4 stars, as they are equivalent to negative feedback. As we said before, if you are not satisfied in any way, please let us know.

※If you have any questions or comments, please feel free to contact us. We will contact you within 24 hours of receiving the email to negotiate and solve your problem. Thank you!