International Postage
We can ship this item to many European countries however, you need to contact us to discuss the freight and get a quote.
We can ship this item to many European countries however, you need to contact us to discuss the freight and get a quote.
We are the manufacturer of finest copper bathtubs, copper sinks, cast bronze sinks, copper kitchen sinks, copper beverage tubs, lamps, & handicrafts.
Our manufacturing facility is based in India. We have been in the export business for past 20 years operating from our India offices and supplying our products worldwide.
Being manufacturer ourselves we assure you the best quality and best prices.
We periodically bring products from our manufacturing facility in India to our warehouse in U.K. and make these available to you in our eBay shop.
We accept PayPal as the payment method. In case you do not have the PayPal account, you can still checkout as a guest using your debit/credit card.
We will try our best to despatch and deliver your product as early as possible but Delivery times for some products can vary.. We will contact you regarding your delivery to confirm a date. It can take from 5 days to 4 weeks to deliver your product. In no circumstances shall we be liable for any delay in delivery or loss arising from it, however caused.
Goods can only be delivered to the customer’s delivery address (they cannot be left with a neighbour or anywhere other than the delivery address given at the time of purchase) and must be checked and signed for. The Carrier may also ask to see identification before leaving the goods, (to protect us from any type Credit Card fraud).
Standard Pallet Delivery for bigger items is a road side one man service, and assistance may be required from the customer. When goods are offered for delivery by us, our obligation is limited to delivery as near to the site as safe hard road and vehicle size permits within the law. Our delivery drivers and any other accompanying person(if any) are not authorised to enter your premises.
Note: - If you fail to accept delivery of goods on the date of delivery or fail to give us sufficient / specific delivery instructions for any reason for the date agreed for delivery, then we reserve the right to charge you delivery charges paid by us to our delivery company even if we have offered you free delivery.
We recommend that all goods are checked and inform us within 24 hours of delivery to ensure that we have adequate time to replace anything that is not satisfactory or incorrect. Please do inform us in writing with photographs in case the product is faulty which is very unlikely to replace it with the new product. You have 14 days to inspect the goods for any faults or damage for returns and refunds from the day of the delivery.
The customer will pay the charges in case of a return where the product is not faulty and not incorrect including any return collection charges+ delivery charges even if the product is offered with free delivery (Please look at our delivery charges) or you can arrange a return by your chosen courier with appropriate insurance at your cost and the delivery charges will be deducted from your refund. The product should be returned with original invoice.
The items must be returned unused, well packed and in re-sellable original condition, including the original retail packaging. If the packaging is damaged and not usable again a fair amount will be deducted from the refund.
You should notify us within 14 days of delivery if your goods are damaged/ incorrect, after this time we will not able to provide a refund for these items.
Once the item has been installed/fitted/attempted to be fitted it is deemed that you have accepted those goods and we will not be able to replace the goods as "damaged in transit" or "faulty” or accept returns. Customised, made to order or bespoke products orders cannot be cancelled as these products are exempt from the right to cancel under the consumer protection (distance selling) regulations 2000.
If we are unable to deliver the goods due to the unavailability of the delivery service in your area we will contact you via email or phone to discuss further options or if additional delivery charges to our standard rates are required we will inform you via email or phone to discuss further options.
Contact us through eBay's messaging system. We try to answer all messages within 24 hours.