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All eligible items are dispatched through Royal Mail within 24 hours of receiving cleared funds. Items are carefully & professionally wrapped, so you receive your item in perfect condition. Items bought over the weekends and Bank Holidays will be dispatched on the 1st postal day.

Items should be received within 2-3 working days. In the unlikely event that you do not receive your item within this time, please allow 10 working days for delivery before contacting us, as the Royal Mail do not consider an item lost before that time (15 days for international).

After receiving the item, cancel the purchase within 30 days. Buyer pays for return postage and is responsible for return postage costs.

Our order dispatching time is 4 business days.

Free 30-day returns accepted. Buyer pays for return postage, and is responsible for return postage costs. After the order has been dispatched, you will receive the tracking number The courier will make 1 to 2 attempts to deliver, if the goods will not be collected will be in storage and the related costs will be paid by the buyer.

We aim to process all refunds within 48 hours* of the item(s) being received.

We aim to process all exchanged orders within 24 hours of the item(s) being received. Once your exchanged order has been set up you will receive an email confirmation with your new order number and upon dispatch your new tracking number.

Please note that all exchanges are delivered to you using our standard 48 Hours Royal Mail service. If you need your exchange faster please contact us to upgrade your delivery. Fees apply. *This can take up to 5 working days in sale periods or over weekends.