RETURN POLICY 

 *We offer a standard 14 days return policy only,

 If the item is defected and buyer have proofs that the items are not as described. No other returns are accepted.

*We DO NOT ACCEPT A RETURNS IN ANY CONDITIONS IF TAGS/STICKERS ARE REMOVED FROM THE ITEMS AND THE ITEMS HAS BEEN USED.

* Item MUST be returned in original condition, NO TAGS/STICKERS ARE REMOVED, Certificate, Appraisal Report, with all documentation and original packaging. 

* Items will be inspected by us to make sure the item is not damaged or tampered with.

* Buyer will pays the return postage fee.  Please email, Notify us within 3 DAYS for return instructions.

* Buyer should included tracking information in returning the item.

* Please contact us through eBay with any questions or concerns.

 *We will give buyer a refund after the item is inspected without damaged

* We will give buyer a refund through back PayPal as purchased method 

* Refund will be issued within one business day after receiving the package.

TERMS & CONDITIONS

All pre-owned items are sold in “as is” condition. Items, unless otherwise stated, may have some wear, flaws, and discolorations. 

YOU MUST “ SEE FULL ITEM DESCRIPTION” Photos details, item description, item condition, and our policy before purchasing.

JADE, JADEITE, AND GEMS

JADE: We do not claim jade to be A or B grade unless presented with a GIA certificate, which would be provided in a photo in the auction. 

All pieces that have been listed have all been tested to verify natural, Presidium, UV Light, refractometer reading and/or magnification only. 

 Please note this does not preclude the fact that some pieces could be dyed or polymer treated and are stated as natural of the material only.

 If it is verified that the jade has not been treated or enhanced, it will be noted in the listing description or a certificate may be provided.

• Type A - natural, untreated, undergoes a traditional process (plum juice washing and polishing with beeswax), no “artificial treatments” (e.g. high temperature or high-pressure treatments), “true” color.
  
• Type B - Chemically bleached to remove impurities, injected with polymer with the use of a centrifuge to enhance translucency, covered with hard and clear plastic like coating, subject to instability and discoloration over time because polymer gets broken down by heat or household detergent, still 100% real jade with 100% natural color.
  
• Type C - chemically bleached, dyed to enhance color, subject to discoloration over time due to reaction with strong light, body heat or household detergent.
  

PICTURES

* Pictures are enlarged to show detail. Please see description for size detail. Make sure they match what you need. 

  Gemstone or Metal may appear to be slightly different in color upon arrival (light or dark) due to different monitor screen 

  setting and lighting during photographing, we try our best to match up with the actual piece color

  All photos are of the actual piece being received.

SHIPPING POLICY

* Delivery only within the 50 United States to confirmed PayPal addresses.

* Items will be shipped in one or two business day of receiving full payment. 

* Items will be shipped by USPS,FedEx, First Class or Priority Mail, whichever is 

  the most appropriate  based on cost, package weight, and delivery time.

* We do not ship to PO Box, APO, FPO.

* Shipments delivered in high value orders are adult signature required upon delivery. 

* All orders include free insurance. Combined shipments are available.

* Tracking number will be provided. 

FEEDBACK OR CONCERNS

 * We truly appreciate our customers taking the time to write us positive Feedback. If you find yourself with any concerns 

 or questions please contact us directly first before leaving feedback. We can always work out any concerns that arise.

 * You are always deserved to receive an excellent service from us. Our aim is to achieve 100% customer satisfaction.

 * Thank you for allowing us to be at your service.