WARRANTY:
This item has a 2 year warranty from the date of purchase. Warranty information is included in box. Warranty claim can be filed online if needed.
SHIPPING:
--> ECONOMY -FREE - You should get your item within 3-10 working days after it is shipped. Shipping (our choice) by FedEx Ground, SmartPost, UPS Ground, USPS, etc. with tracking. YOU MUST PROVIDE A PHYSICAL STREET ADDRESS. IF YOU USE A PO BOX, YOU MUST ALSO PROVIDE IT ALONG WITH YOUR STREET ADDRESS.
NOTE: DO NOT RELY on the automated delivery time estimates by ebay. We have found them to be somewhat inaccurate and misleading!
Average delivery working days for ECONOMY shipping starting the day AFTER the item ships:
WESTERN States = 3-5 DAYS
MID WEST States = 4-7 DAYS
EASTERN States = 5-10 DAYS
NEW ENGLAND & SE States = 7-10.
If you need your item sooner than this, you will need to choose one of the Shipping methods below.
--> EXPEDITED -$9.95- You should get your item within 2-4 working days after it is shipped. EXPEDITED Shipping by USPS Priority. PO Boxes accepted
--> EXPRESS -$55.00 - You should get your item within 1-2 weekdays after it ships. NOT GUARANTEED . Shipping is by USPS Express with tracking. NOTE: Regardless of what USPS and eBay says, it has been our experience that USPS Express usually takes 1-2 weekdays to deliver, NOT COUNTING THE DAY THAT IT SHIPS and occasionally longer. *We do not recommend USPS EXPRESS if you live in rural and/or remote areas or do not have a major city (transportation hub) nearby. In these cases, we recommend Priority. In many cases, Priority will get it there just as fast. We will not refund EXPRESS costs if USPS Express doesn't get it to you when you think they should.
--> 2nd EXPRESS -$45.00 - You will get your item within 2 weekdays after it ships. FedEx 2nd Day Guaranteed. (Order must be received by Noon PST to ship same day. Weather permitting.)
RETURNS:
If
you need to return the part, you can return it UNUSED & NOT INSTALLED within 30 days
for a refund. The shipping
costs that we incur to get the item to you are not refundable. The part
must be in an as received
condition and can not have been installed on your stove or any other
application. The part must be in the original box-package with all internal
contents intact. Once you install the part, it becomes a used part and
is not returnable, except under the terms of the manufacturers limited
warranty. Restocking fees apply.
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