1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
2. Items are generally shipped out the next business day after your payment has been cleared (Sat. Sun. excluded.)
3. Orders from the United States will all be shipped out via USPS. The shipment usually takes 3-5 business days(Saturday and Sunday excluded), if you need the item urgently, please message us for detail before purchase.
4. Local pick up is not available.
5. Customers in Porto Rico, Alaska and Hawaii are recommended to message us for shipping details(shipping costtime) before placing an order.
6. NO International Shipping.
In order to improve buyer's purchasing experience and let the buyer receive items as soon as possible, we currently set three warehouses in diffirent cities of United States : one in Walnut, California; one in Hebron, Kentucky. When the order is generated, we would send the item to the buyer from the nearest warehouse with sufficient inventory to the order receiving address. Hope you could get your item soon,if you have any problem,please contact us by email. Thanks for your understanding and support in advance!
For any issues with Defects, Return, Item Exchange request, please contact us first and send us a message first before opening any type of case or request. We devote ourselves making EVERY CUSTOMER in 100% Satisfactory and resolve any problem. We highly value and appreciate your business. Thank you.
No returns will be accepted without an RMA number. Please contact us for the RMA number.
Return is acceptable within 30 days of delivery.
Return for replacement or money back is optional.
Returned items must be in the brand new, unaltered and resalable condition.
Seller is not responsible for any labor cost, expense in a dealer store, or damage due to wrong installation.
Return is accepted within 14 days after the buyer's receiving the item. (Excluding contrived damagement or misusage).100% money-back Guaranteed!
All product will be tested in 100% before delivery.If the item is defected by the processing of postage,Buyer has up to 14 days from date of receipt for
exchange of a new one.All shipping charges for returned products are to be paid by the buyer,Please contact us for the return address
All messages will be answered within 24 office hours.
Please contact us either by clicking "contact seller" in the "purchase history" section or simply click "ask a question" at the bottom of this page.
If you are unsatisfied with our item or service, please contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner. We always reply to messages within 2 business days (off-duty at weekend). If you do not get a response from us, then please check your junk or spam mailbox.
In order to improve buyer's purchasing experience and let the buyer receive items as soon as possible, we currently set three warehouses in diffirent cities of United States : one in Walnut, California; one in Hebron, Kentucky. When the order is generated, we would send the item to the buyer from the nearest warehouse with sufficient inventory to the order receiving address. Hope you could get your item soon,if you have any problem,please contact us by email. Thanks for your understanding and support in advance!
