Order cancellation
At purchase history , find paid order and send cancel request. Usually, request would be agree in 24 hours.
Item sent , request failed. Let seller know your request through eBay message, try decline package , or ask seller send return label, or provide other better solution.
Revised address
We only accept shipping address at PayPal's account, per your and ours account security demand. It is better revised your new address at PayPal account, before you made payment.
Bother you send eBay message to us, if you forget revised.
It may be our service officer is rest. If you have not received our reply in time, accept our apologies sincerely.
Replacement
We accept 30 days return and refund request, after you get item.
You would get a brand new item, or refund full payment, if item is defective.
It is better hassle return request through eBay message, and provide photo at message.. We set eBay automatically respond to return request, it may be cause eBay solution is not your and our expected. For example, you want replace item, eBay asked buyer return and refund.
Exchange
Send eBay message to us, it is better provide photo at message. you would get correct item finally, get return label after exchange, bother you help us return this wrong item.
