The box is very rough, especially the bottom which has been chewed on. The toy is in better shape but does show age related wear and some scratches. The toy does not currently work. The clear plastic front door has some damage at the bottom. There are 20 of the 24 dishes present. The trays may not go with the toy. They don't seem to fit, or the toy may be missing other pieces. There is a metal plate, not sure if it was attached or goes with the toy. The battery compartment is clean. Free shipping for this auction(applies to lower 48 states only).