Making our customers happy is what makes us happy!
We understand that it might be difficult to purchase wholesale table linens online, especially when you have never before seen the color or material and have to rely on pictures that cannot capture the unique and iridescent colors of the fabric. That’s why we work hard to continually enhance the shopping experience and offer market-leading return and exchange policies for our customers to have that ease of mind and have a pleasant shopping experience. If you are not fully satisfied with any of our products, we will do our very best to resolve any and all issues because making our customers happy is what makes us happy. The easy and friendly requirements listed below must all be met for any order to be accepted as a return or exchange.
We must be notified within 30 days of the delivery confirmation date for any refund, exchange or defective product claims.
Products cannot be returned if:
They've been opened or taken out of their plastic packaging (other than a single item used for fitting).
They've been used, washed or damaged during the time they were in your possession.
They're labeled as CLEARANCE items.
They're labeled as SPECIAL or CUSTOM products.
Shipping Policy:
We strive to ship the merchandise ordered as soon as possible. Most of the time, within one business day after the order has been placed and after payment has been completely verified. Orders are shipped from our warehouse in California, United States.
We process orders during our standard business hours of 7:00 am - 3:00 pm PST Monday - Friday (excluding holidays).
Shipping days begin counting the first business day following the date a package is picked up by the shipping carrier. For example, a 2-Day Express package given to FedEx on Friday will arrive the following Tuesday (2 shipping days, counting from Monday). Standard FedEx deliveries are made Monday - Friday (excluding holidays). Saturday deliveries are available for an additional fee and must be requested by calling in your order.
All international orders are subject to custom and duty fees and paid by the customer. Custom and duty fees will be billed to you after receiving your order.
Shipping times around major holidays may vary and may be unusual, so we recommend checking with us first.
About Us:
WHERE IT ALL STARTED
Garage areas are a hotbed of business opportunities and this is true for YOUR CHAIR COVERS INC. Founded in 2008, Vick (19 years old then) started the company in La Crescenta, California from his garage to wholesale reception table setting accents such as table overlays and chair sashes. His first set of clients were local party rental companies who were looking for high-quality linens at affordable prices. In 2010, business growth demanded an extra arm and that was when Arthur joined as Vick's partner. From two garage spaces, a public storage, and a small warehouse in San Dimas, California, the company is now the leading source of wedding linen tablecloths and other specialty table covers for hospitality and catering businesses.
GLOBAL WHOLESALE TABLE LINEN SUPPLIER FOR THE WEDDING AND HOSPITALITY INDUSTRY
From its humble beginnings, the company has expanded to the full table linen product line that includes tablecloths, chair covers, table runners, highboy table covers, stretch spandex table linens, and more. Today, YOUR CHAIR COVERS INC. ships worldwide and has become the premier wholesale table linen supplier of hotels, casinos, restaurants, universities, banquet centers, government entities, wedding venue owners and event professionals in the United States, Canada, the Bahamas and other parts of the world.
CORE VALUES
Although the company has seen a lot of success, its service philosophy is still powered by the same 2008 guiding principles that propelled it to where it is now. CLIENT SATISFACTION, INTEGRITY, AND REPUTATION FOR UNMATCHED PRODUCT QUALITY.
COMMERCIAL GRADE LINENS. We became the premier table linen source primarily because of professional quality linens that we offer. We work closely with our manufacturers to ensure that customers only receive linens that meet hotel and restaurant standards.
FRIENDLY RETURN REQUIREMENTS. We strive to provide the best table linen shopping experience but understand that online purchases do not always meet customers' expectations. Our easy return processes are designed to reflect that. We use these situations to enhance our tablecloth selection and to continue improving our product quality.
EXCELLENT CUSTOMER SERVICE. This is our favorite part. We love hearing from our customers. At Your Chair Covers, we all wear the "customer care specialist" badge, regardless of our roles in the company. Whether you're contacting us to place an order or for an inquiry, our expert-level client engagement team will be more than happy to assist you.
