These are best for any outdoor activities, Haj, Security, passports/phones and paperworks.
Description:
DELIVERY
ALL PARCEL ITEMS ARE DISPATCHED ON TRACKED 24 BY
ROYALMAIL WITH AUTOMATIC TRACKING UPLOADED END OF BUSINESS WORKING DAY NORMALLY
TAKES 1 TO 2 WORKING DAYS FOR DELIVERY HOWEVER WE CAN?T NOT CONTROL COURIER
COMPANIES OR UNEXPECTED DELAYS THEREFORE KEEP An EYE ON TRACKING FOR ANY
UPDATES ALL LARGE LETTERS ARE DISPATCHED ON 24 LARGE LETTERS NORMALLY TAKES 1-
2 WORKING DAYS. WORKING DAYS ARE MONDAY TO FRIDAY (WEEKEND ARE NOT PART OF
WORKING DAY)
VAT
WE ARE FULLY VAT REGISTERED COMPANY THEREFORE IF YOU WOULD
LIKE An EBAY VAT INVOICE AFTER PURCHASE KINDLY SEND ME A SEPAERATE MESSAGE
REQUESTING FOR A VAT INVOICE BY PROVIDING YOUR EMAIL ADDRESS. WE WILL THEN
EMAIL VAT INVOICE ON REQUEST ONLY.
CANCALLATION
KINDLY NOTE OUR AIM IS TO PROVIDE QUICK AND FAST
DELIVERY WE HAVE 2 COLLETIONS EVERY DAY
MONDAY TO FRIDAY AND AIM TO DISPATCH ALL
ITEMS BY 12 PM AND 4 PM EVERY DAY YOU BUY A ITEM AND TRY TO CANCEL THE
ITEM AND WE DO NOT SEE THE CANCELLATION
OR REQUEST FOR CANCELLATION AND ITEM IS DISPATCH IT WILL BE TO LATE FOR US TO
CANCEL THE ORDER AS IT WILL BE ALREADY IN TRANSIT.
ADDRESS
IT IS CUSTOMER RESPONSIBILITY TO PROVIDE CORRECT
ADDRESS AND UPDATE THEIR ADDRESS ON EBAY AT ALL TIMES FAILURE TO PROVIDE
CORRECT ADDRESS WILL RESULT IN FAILED DELIVERY ATTEMPTS AND IT WILL BE CUSTOMER
FAULT NOT SELLERS FAULT.
DELIVERY
ATTEMPTS
ALWAYS CHECK ROYALMAIL.COM ENTER TRACKING FOR ALL UPDATES
IF IT HAS A FAILD DELIVERY ATTEMPT YOU WILL NEED TO ENTER YOUR TRACKING DETAILS
FOR REDELIVERY OR COLLECTION IF YOU DO NOT DO THIS ROYALMAIL WILL RETURN THE ITEM
BACK TO SENDER WITH RETURN POSTAGE CHARGES AND WE WILL BE FORCED TO CHARGE THE
CUSTOMER.
DELIVERY.
AS ALL ITEMS ARE DISPATCHED ON TRACKED 24 WE FOLLOW AND
GO BY WHATS ON TRACKING INFORMATION. ALL
ITEMS WILL HAVE A GPS CONFIMATION, PHOTO CONFIRMATION AND TRACKING HISTORY
INFORMATION. IF IT HAS A CONFIRMED
DELIVERY WE CAN NO LONGER HELP OR ASSIST WITH ANY CLAIMS AS ROYALMAIL WILL
REJECT ANY CLAIMS MADE ON SUCCESSFUL PROOF DELIVERY.
YOU WILL THEN NEED TO SPEAK TO YOUR LOCAL POSTMAN,
CHECK YOUR ADDRESS OR ASK YOUR NEIGHBOURS AS WELL AS SPEAK TO YOUR LOCAL DEPOT.
HOWEVER, WE WILL NOT BE ABLE TO HELP YOU (AS ALL ITEMS ARE DISPATCHED ON ROYALMAIL
SYSTEM WITH AUTOMATIC TRACKING TO THE ADDRESS PROVIDED TO US)
WARRANTY
ALL BRANDED ITEMS COMES WITH MANUFACTURES WARRANTIES AND
THESE WARRANTIES CAN BE FOUND UNDER MANUFACTURES WARRANTY PAGE WHICH COMES WITH
THE PRODUCT WE PROVIDE ON EBAY FREE RETURNS (IF ITS OUR FAULT) SAME AS EBAY POLICES
WITH MONEY BACK GURANTEE.
PERSONAL
INFORMATION
KINDLY NOTE WE DO NOT STORE PAYMENT DETAILS OR CARD INFORMATION.
WE ARE ALSO NOT ALLOWED TO SHARE ANY PERSONAL INFORMATION SUCH AS ADDRESS OR
PHONE NUMBER THEREFORE KINDLY DO NOT CALL OR REQUEST FOR NUMBER ALL INFORMATION
ON EBAY NEEDS TO BE RECORDED THEREFORE ALWAYS SEND A MESSAGE.
REVIEWS/FEEDBACK
PLEASE HELP US WITH POSTIVE FEEDBACK AS WE WOULD LIKE
TO GROW AS BUSINESS YOUR FEEDBACK IS VERY IMPORTANT FOR OUR BUSINESS; SOME CUSTOMERS
PURCHASE BUT DO NOT LEAVE FEEDBACK WHICH DECRESSES OUR SALES.
IF YOU ARE NOT HAPPY WITH OUR SERVICES AND WANT TO
LEAVE A NEGATIVE FEEDBACK, KINDLY SEND US MESSAGE FIRST TO SEE IF WE CAN
RESOLVE THE ISSUE AS WE WOULD LIKE TO HELP OUR CUSTOMERS.