On Sep 5, 2022 at 19:54:32 PDT, seller added the following information:
WHO ARE WE FOR?
VIVOSUN is designed for do-it-yourselfers who want to grow what they love. They want a high-quality experience that allows them to easily grow their own, regardless of their skill level. We can develop a better grow culture if we work together.
OUR BRAND POSITION?
We are revolutionizing indoor growing for all people. These values act as filters and inspriation for any brand touchpoint. THese collective values define how we interact with the world.
1. Items are generally shipped out within 1-2 business days from our warehouse after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
2. We only offer local delivery in USA, which normally takes about 2-6 business days to arrive. If you need Express Mail Service, please contact us by eBay message.
3. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
Feedback & Detailed Seller Rating:
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
Returns:
