Q&A

Q1 : What the jewelry size is ？

A：All of our goods has the size description in the details.you can check if you suitable for you .

Q2 : When can I receive package after payment ？

A：Standard service takes about 10-15 business days. Expedited Service takes about 3-15 business days. Depends on destination and objective factor. It may take more times up to 35-90 days.

Q3 : I still have not received the items after 35 days ,what should I do？

A : International shipping needs more time ,please wait a few days until the 60th,if you still do not receive the package ,please contact us, we provide full refund without excuse.

Q4 : I receive the item in broken, what should I do

A : Every item is well inspected before shipping, though we packed well it still can not be avoid because of rough handing by shipping worker. In this case please contact us and let me know how many quantity in broken and offer us the picture, we will refund you or resend to you.

Q5 : What I received is different from picture, what is happened?

A : We have many many orders each day, sometime we will make this mistakes. So here very sorry to give you trouble. But also contact us freely, we will resend it right away without any excuse. Really really hope do not give us dispute or negative feedback.

Product Maintenance

About Shipment

1. If you want the parcel safer and faster, please choose Standard Shipping;

2. If you need DHL, Fedex or EMS these fast shipping way, then you can contact me about the shipping fee.

About Feedback

1. If you like our goods, your FIVE-star feedback to us will be highly appreciated and also will give us much encouragement.

2. Certainly if the goods have anything that you do not like, please tell us directly, and we will give you satisfactory answer within 24hours. But please don’t leave negative feedback before we deal with it;

3. If you have not got the parcel after 75 days, please read below message clearly :

Please open dispute to say that you have not got the goods directly, so that here we can refund money to you. Or you can contact us to resend.

Shipping by Fedex, DHL or any fast shipping way, generally speaking it will cost about 5-7 days to get to your door. If you have not got the parcel after 15 days, you should contact us directly, then we can check the reason and quickly deal with it for you.