Summary

Exo WiFi Electric Radiator
Quality Sol*Aire brand
Type: Convector Heater
Style: Modern, contemporary
Aluminium frame with ceramic core
Features: WiFi or manual control, Timer, Digital Thermostat, Digital Display, Zonal Control, Lot 20 Compliant
Power Outputs: 1000W, 1500W, 2000W
Colour: White
Wall Mounted (fixing kit supplied).
Guarantee: 2 year (electronics), 5 year (body)

User Manual | Heat Calculator

Full Description

The EXO electric radiator uses a combination of a ceramic heating core and an aluminium body, which provide the optimum heating experience. This electric radiator can be fully programmed with or without the app. Without the app, the radiator can be operated via the touch screen display. You’ll have control all of the radiator’s functions, such as the timer, thermostat and sensor mode.

By downloading the app onto your smart phone / tablet, you’re able to operate the heater though WiFi. This lets you operate the radiator remotely from anywhere. If you have multiple heaters, each can be controlled independently from the app. This means each room can be operated indecently, rather than having to heat the whole home at once.

The EXO uses a ceramic core as the heating element. The result of this is the radiator not only heats up quickly, but will also store heat and slowly release it. Emitting residual heat, even when power isn’t consumed. The radiator’s body features die-cast aluminium fins. Aluminium, with its highly conductive properties, offers greater thermal conductivity, than the steel used on most radiators. This maximizes the heat that is radiated into the room.

The 24 hour, 7 day timer lets you program the heater to be off when its not needed, rather than leaving the heating on all day.

Supplied with wall fixing kit and a 3 pin plug attached, this radiator is easy to install. Supplied with a 2 year manufacturer’s warranty.

Model	Power, W	Dimensions (H x W x D), mm	Heated Space, m²	Weight, kg
EXO10	1000	488 x 538 x 88	12.5	10.8
EXO15	1500	488 x 713 x 88	17.5	12.7
EXO20	2000	488 x 884 x 88	25	17.3

*Heated space is only an estimate, based on a well insulated room. Heat loss varies in every room – areas with high heat loss (ie Conservatories) require more power. Please contact us directly if you’re unsure.

Innovative Electric Heating

Smart Heating

From social lives to entertainment, it seems our world has moved online. Therefore, it only makes sense for our home heating to do the same. With the EXO walking into a cold house is a thing of the past. The WiFi connectivity lets you control your radiator remotely. So you’ll never leave the heating on, or come home to a cold home again!

Direct Connection

With everything built into the radiator, additional hubs or external connectors don’t need to be purchased or wired up.

The Cloud

The EXO communicates with the cloud. Which means you can control your heaters from more than 1 device.

Easy Control

With the smart app, controlling your heating is easy. The intuitive layout lets you adjust the radiator with a swipe of a finger.

For old time’s sake…

We understand, sometimes there’s not any WiFi to connect the heater to. Or you may just not control the heater though the App. For cases like this, the EXO can be completely operated offline. On top of the radiator, there’s a touch screen / display. With this, you can control the heater manually. You’ll still have access to all of the heater’s functions and features.

Your order will show a tracking number when we have processed the shipping. Our system will send automated emails and texts with the tracking information. Please check the Spam folder in your email box to see if it is sent there. If you do not have a mobile number on your account, you will not receive the texts. Please keep a note of tracking information in case you have any issues.

To manually track your item please go to the APC or DHL website for an update. This is useful if you do not receive a tracking notification or cannot find it.

Safe place

If you are not expecting to be at home when the parcel is going to be delivered, please message or email us with instructions to leave it in a safe place immediately after you order so we can add it to the shipping label. Please include your order number and indicate the website you bought the product from in the email.

Not at home when the parcel is delivered?

If you have not indicated a safe place, you will either receive a card from the courier or they will attempt to leave it with your neighbour. The card will be posted through your letter box with instructions to rearrange delivery with the courier. Please contact the courier directly to organize this. If you have not received a card on the expected day of delivery, please check with your neighbours to see if they have received the parcel. Please contact us if you have tried this and need further help and we will work to resolve any delivery issues.

Multiple consignment orders

Some orders may need to be shipped in more than one consignment. Examples are: Thermostatic and Dual Fuel Towel Rails (the element is shipped separately). Portable Panel Heaters such as Adax Neo, Clea, SolAire Caldo (the leg brackets are shipped separately). In some circumstances the second parcel can arrive at a different time, or even the following day.

Damages

When the courier delivers the item please check the package before you accept it. If there is visible damage to the box and the product inside, you can refuse delivery and it will be returned to us. You can then contact us by message, email or telephone to inform about the damage and we can either exchange the item or refund you.

If you accept the parcel but find that the contents are damaged when you open the box, please contact us by message, email or telephone to inform us and and attach photos of the damage. Please include your order number and website you bought the product from in the email.

We can offer to refund or exchange damaged items. Please keep the box of damaged items because the courier will need it to be packaged when they pick it up. If you do not have the original box anymore you will need to find a suitable box to return the item. An exchange may be done on the same day or on a separate day from when the replacement is delivered.

Technical problems?

Having difficulty using the product? The user manuals can be found on our company website. You can download them from the manuals link on the footer section of homepage. You can also check the product pages or FAQ pages for additional information. If you have further problems, please contact us by message, email or telephone and our customer services team can provide support to resolve any issues.

Opening hours: Monday - Friday 8:15AM - 5:30PM.

SolAire Exo Wifi Electric Radiant Heater + Timer, Aluminium Ceramic Wall Mounted