UK Mainland Shipping:
- Orders
placed before 4pm will be shipped on the same working day (Monday to
Friday), excluding public holidays.
UK Shipping Options:
- UK
Standard Tracked (Royal Mail): 2-3 Working Days
- UK
Next Day Delivery (DPD Next Working Day)
UK Mainland Delivery Restrictions:
- Note:
UK Next Day Delivery might not be guaranteed in specific postal codes:
AB37-8, AB55-6, DD8-11, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH19-44,
PH49-50, ZE, BT, IM, JE, GY, TR21-25. Express delivery to these locations
is facilitated by Royal Mail and may require an additional day.
International Delivery:
- International
orders are processed, packed, and shipped on the same working day before
4pm (Monday-Friday), excluding public holidays.
- We
offer both standard and express delivery options worldwide.
Estimated International Delivery Times:
- Europe
Standard Tracked (Royal Mail): 3-5 business days
- Rest
of World Tracked (Royal Mail): 6-7 business days
- Express
Europe (Delivered By DHL): 1-2 business days
- Express
Rest of World (Delivered by DHL): 2-5 business days
- Express
USA (Delivered by DHL): 2 Business days
Returns Policy:
- Our
priority is ensuring customer satisfaction. If you are unsatisfied with
the product or have had a change of heart, we offer free UK returns for a
full refund, provided:
- A
return request is initiated within 60 days of the items being delivered.
- The
item remains unused and in a saleable condition.
- All
items are returned in their original packaging and boxes.
- Refunds
are typically processed within 7 days of receiving the returned item.
- Please
note that returns with adhesive tape applied to the shoe box will not be
accepted.
- International
customers are responsible for the return shipping costs.
Your Feedback Matters:
- We
value your feedback as it mirrors our commitment to exceptional service.
- If,
however, you find any reason for discontent, please reach out to us. We
are dedicated to resolving any concerns.
- Our
response time to your emails is within 24 hours.