UK Mainland Shipping:

Welcome to our efficient shipping service. Orders placed before 4 pm on weekdays (Monday to Friday) will be promptly dispatched on the same day, excluding public holidays.

UK Shipping Options:

Choose from our two reliable shipping options within the UK:

1. UK Standard Tracked (Royal Mail): Delivered in 2-3 Working Days
2. UK Next Day Delivery (DPD Next Working Day)

UK Mainland Delivery Restrictions:

Please be aware that while we strive for prompt service, UK Next Day Delivery might not be fully guaranteed for specific postal codes: AB37-8, AB55-6, DD8-11, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH19-44, PH49-50, ZE, BT, IM, JE, GY, TR21-25. In such instances, express delivery to these locations is facilitated by Royal Mail and might require an additional day.

International Delivery:

For our global customers, rest assured that international orders are diligently processed, carefully packed, and shipped on the same working day before 4 pm (Monday-Friday), with public holidays excepted. We provide both standard and express delivery options to destinations worldwide.

Estimated International Delivery Times:

• Europe Standard Tracked (Royal Mail): Anticipate 3-5 business days for delivery
• Rest of World Tracked (Royal Mail): Expect 6-7 business days for delivery
• Express Europe (Delivered By DHL): Swift delivery within 1-2 business days
• Express Rest of World (Delivered by DHL): Estimated delivery within 2-5 business days
• Express USA (Delivered by DHL): A speedy 2 business days for delivery

Returns Policy:

Our utmost concern is your satisfaction. In the event you are dissatisfied with a product or have had a change of heart, our free UK returns policy awaits you. For a full refund, ensure:

• Initiation of a return request within 60 days of receiving the items.
• Items are kept unused and in impeccable saleable condition.
• Items are returned with their original packaging and boxes.
• Refunds, typically processed within 7 days of receiving the returned item.

Please be mindful that returns with adhesive tape applied to the shoe box cannot be accepted. International customers are kindly responsible for return shipping costs.

Leaving eBay Feedback:

As a token of appreciation for your satisfaction, we encourage you to consider leaving feedback on our eBay store. Your feedback is vital to our continuous improvement and helps others make informed decisions. If your experience with us met your expectations, we kindly invite you to share your positive feedback on eBay.

Open to Price Negotiations:

We understand that everyone has unique preferences and budget considerations. As part of our commitment to providing a personalized shopping experience, we are open to discussing pricing. If you're interested in a particular item and would like to explore pricing options, kindly reach out to us directly. We're here to work together and find a solution that meets your needs.

Your Feedback Matters:

Your feedback is invaluable to us, reflecting our unwavering commitment to exceptional service. Should you encounter any dissatisfaction, please do not hesitate to contact us. We are steadfast in our dedication to resolving any concerns.

Rest assured, your emails will receive our attention within 24 hours. Your satisfaction remains at the core of our service.