2. We are a small charity and we are only in our office part-time.  Our auctions finish at a weekend, generally on a Sunday evening and we post out within three working days of receipt of payment.  We remotely monitor emails throughout the week and this may mean a short delay in giving you a full reply about item specifics if we are not on site at the time of your question.  

We will however, come back to you and update you.

At Raystede we are passionate about the well-being of all animals and are committed to giving them the best possible life.

• We rescue, re-home and provide sanctuary for more than 1500 animals each year.
• Every item purchased helps our animals.

Notes for buyers:

Posting: We will post within three working days of payment with the most efficient service for the item you've purchased.  Tracking information will be provided where at all possible.