We look over and clean every item by hand. All of our items are vintage, and almost all have been used by other people at some point. The items we sell all have indications that they have been used or worn. We take as much care as possible to alert potential buyers as to any condition that is beyond used, such as chips, cracks, or tears. Sometimes we miss things, if that happens please let us know, and we will do everything we can to make it right.