You are purchasing (1) New, in Package RadioShack 276-563 Zener Diode, INT4742A, 12V, Pkg of 2RETURN POLICY: Before returning any item to us you must first call us to get a RMA. 90% of our returns are because the customer is unfamiliar with the product, which we can assist with. We can remedy most issues over the phone and or do a item replacement via phone without opening a return. If you return any item to us without RMA or trying to solve the issue with you, you will be charged an automatic restocking fee of up to 20%