We accept paypal payment only.
1. All items will be shipped out the same day if payment is received/cleared by 9:00 EST (New York). All orders past that deadline will go out the following business day. Shipping is unavailable on weekends & holidays.
2. Shipping Day are Monday to Friday, excluding Saturday, Sunday and Holiday declared by the carrier (USPS, Fedex, UPS). Your order will be ship out within 1 business days.
3. In store pick up service is not available.
4. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
1. We want your online shopping experience to be risk free. We think you will love our merchandise and understand that it is sometimes difficult to buy an item without actually being able to feel it, for that reason and as a part of our 100% satisfaction guaranteed or your full money back.
2. If you are not pleased with your purchase for any reason, simply ship it back to us within 30 days of receipt for a full refund of your purchase price (this does not include your original shipping fee) or exchange.
3. Please make sure that the item is in the same condition that you received it.
Everyone love a beautiful hardwood stairway, but even the most attractive stairs can be slippery for anyone in the family, including pets. PURE ERA Carpet Stair Treads can add safety to your steps, not to mention an extra layer for warmth and comfort. With simple solid design, it easily complements the natural beauty of your steps and home.
We try to make sure you have a pleasant shopping experience with us, so that we could do more business with you. If there is any dissatisfaction, please email us before leaving any 1 or 2 ratings, negative feedback or open any ebay or paypal dispute. We will try our best to resolve the issues. Please give us the opportunity to resolve any problem.
