eBay

About Us

Welcome to OccaStore Limited

Based in the heart of the United Kingdom, OccaStore Limited stands as a premier distributor of fitness nutrition, supplements, and vitamins. Our headquarters are located at:

OccaStore Limited

Unit 40 Gerrards Park

College Street

St Helens

WA10 1FZ

At OccaStore, we are dedicated to catering to the diverse needs of health enthusiasts and fitness aficionados. Our extensive product range includes high-quality, carefully selected items to support your health and fitness journey. From cutting-edge fitness nutrition to essential vitamins and supplements, we offer products designed to enhance your well-being and performance.

Why Choose OccaStore?

Wide Product Range: Our carefully curated selection ensures that we cater to a variety of health and fitness needs, offering everything from protein powders and energy boosters to essential vitamins and wellness supplements.

Quality Assurance: We prioritize the quality of our products, ensuring they meet stringent standards. Our offerings are sourced from reputable manufacturers, guaranteeing their efficacy and safety.

Fast and Reliable Shipping: Understanding the importance of timely delivery, we strive to provide fast and reliable shipping options to our customers, ensuring your orders reach you promptly and in perfect condition.

Expert Customer Service: Our knowledgeable and friendly customer service team is here to assist you. Whether you need product advice, help with your order, or have any inquiries, we're committed to providing exceptional service.

Educational Resources: We believe in empowering our customers with knowledge. Our website and blog feature valuable resources, tips, and insights to help you make informed choices about your health and fitness needs.

At OccaStore Limited, we are more than just a retailer ? we are your partner in achieving a healthier, more vibrant lifestyle.

Payment

OccaStores eBay Store Payment Terms


1. Accepted Payment Methods:

We accept the following methods of payment:
PayPal
Credit/Debit Cards (Visa, MasterCard, American Express)
eBay Vouchers and Gift Cards
Please note, we do not accept checks, money orders, or direct bank transfers.

2. Payment Time Frame:

Payment must be made within 5 working days of purchase. Failure to do so may result in the cancellation of your order.

3. Payment Security:

All transactions are secure and encrypted. We value your privacy and work hard to ensure that your personal information is kept safe.

4. Taxes and Fees:

Applicable sales tax will be added to your order total during checkout.
International buyers are responsible for any customs and import taxes that may apply.

5. Cancellation Policy:

Order cancellations are accepted within [12] hours of purchase without any penalty.
If the item has already been shipped, please refer to our return policy.

6. Order Confirmation:

You will receive an email confirmation once your payment is processed.

7. Customer Service:

If you have any issues with your payment, please contact us immediately at [contact information].

8. Special Offers and Discounts:

We occasionally offer special promotions and discounts. Follow our store to stay updated!

Shipping

OccaStore Limited Shipping Policy

Shipping Services:

At OccaStore Limited, we understand the importance of reliable and timely delivery. That's why we primarily use Royal Mail for our shipping needs. Our standard shipping service is the Royal Mail Tracked 48, ensuring your order arrives safely and within a reasonable time frame.

For those who require faster delivery, we offer an express shipping option using Royal Mail Tracked 24. This service ensures that your order will be delivered more swiftly.

Order Dispatch Times:

Same-Day Dispatch: We aim to dispatch all orders placed before 1 PM on the same day. Our commitment is to ensure that you receive your products as soon as possible.
Next-Day Dispatch: Orders placed after 1 PM will be dispatched the following day. We strive to maintain promptness in our delivery process, ensuring your products are on their way to you without unnecessary delay.
Order Tracking:

Every order, whether standard or express, comes with tracking. Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and provides an estimated delivery date.

Shipping Rates and Times:

Shipping rates will be calculated at checkout based on your order's size and weight.
Estimated delivery times:

Royal Mail Tracked 48: Typically 2-3 business days.
Royal Mail Tracked 24 (Express): Usually 1-2 business days.
International Shipping: Currently, OccaStore Limited focuses on serving customers within the United Kingdom. We are working towards expanding our reach to include international shipping in the future.

Customer Service:
For any inquiries or assistance regarding shipping, please contact our customer service team. We are here to help ensure your shopping experience is seamless and satisfactory.

Terms

OccaStore Limited Terms & Conditions

1. Contract Formation:

A purchase contract between you and OccaStore Limited is established only when your order is accepted by OccaStore Limited. Acceptance of your order is confirmed via an email indicating that your product has been shipped. This acceptance is considered complete and effectively communicated to you at the time the email is sent by OccaStore Limited, regardless of whether you have received the email.

2. Contract Cancellation:

To cancel this contract, please inform us in writing, stating 'contract cancellation' as the reason for the return.

3. Governing Law:

This contract is considered to have been concluded in England and is governed by English law. Both you and OccaStore Limited irrevocably agree to submit to the non-exclusive jurisdiction of the English courts.

4. Information Accuracy:

We strive for accuracy in the information provided on our website. However, product specifications and prices are subject to change. We are not liable for any inaccuracies on our website. Please carefully read the information and instructions accompanying the products you order.

5. Credit Card Protection:

In cases of fraudulent or unauthorised use of your credit card for distance purchases, you have the right to cancel the payment, and the card issuer is obligated to refund you. Notify your card issuer as soon as possible upon discovering any fraudulent use or if your card is stolen.

6. Consumer Rights Limitations:

Under the Sale of Goods Act 1979 and the Sale and Supply of Goods Act 1994, customers may be entitled to a refund for faulty goods, goods not as described, or goods sold without legal right. These rights are irrevocable. Any attempt by a trader to limit this liability through exclusion clauses or similar notices is void and unenforceable. Under the Consumer Transactions Restrictions on Statements Order 1976, displaying a notice that is void, such as "No Refunds Given," "Goods can only be Exchanged," or "Only credit notes will be given against faulty goods," is illegal.

Returns

OccaStores eBay Store Returns Policy

1. Return Eligibility:

Items can be returned within 30 days of receipt.
Returned items must be in their original condition, unopened and unused, and with all original tags and packaging.

2. Conditions for Return:

Returns are accepted for the following reasons:
Item is not as described
Item is damaged during shipping
Wrong item received
3. Non-Returnable Items:

The following items cannot be returned:
Custom or personalized orders
Anything that had a seal broken (for health/hygiene reasons)
4. Return Process:

To initiate a return, contact us within 5 working days of delivery with your order number and reason for return.
We will provide instructions on how and where to send your return.

5. Shipping Costs for Returns:

Buyers are responsible for return shipping costs unless the return is due to an error on our part (e.g., damaged, defective, or incorrect item).
Original shipping costs are non-refundable.

6. Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

7. Exchanges:

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at [contact information].


For any questions or concerns regarding our returns policy, please contact us at ebay@occastore.com

MyProtein Impact Whey Protein Powder - 2.5KG

Product Overview

Protein: Why You Need It

Key Benefits

Why Choose?

Amino Acids

Let's Talk Taste

Informed Choice

Suggested Use

When to take Impact Whey Protein?

What does Impact Whey Protein work well with?

Ingredients

About Us

Payment

Shipping

Terms

Returns