Complete DJ Setup - 15" Speakers, Hercules Inpulse T7 Controller, Light Effects
Product Code: SSF5696
60 Day Returns Policy
Free Delivery On All UK Orders
100% Secure Payment

The Hercules DJ Control Inpulse T7 is the centerpiece of this Mobile DJ Setup, perfect for aspiring and professional DJs. This Complete DJ Setup offers precise mixing control, ideal for both live and studio use.

This DJ Package features 16 touchpad buttons on the DJ Control Inpulse T7 for quick access to hot cues, FX, looping, and samplers, enabling creative track manipulation and intuitive effect activation for dynamic performances.

Included are two Vonyx VSA15 15-inch Active PA Speakers with adjustable stands, providing clear sound projection for various venues and ensuring optimal audience engagement.

The set also includes the BeamZ LED PartyBar2 Lighting Bar Set and BeamZ S900 DJ Smoke Machine, creating a vibrant lighting atmosphere and adding visual excitement with smoke effects.

Completing the DJ Package is a mobile DJ booth with white and black lycra covers and a carry bag, offering a professional, adaptable, and portable setup for mobile DJs at different events.

Key Points

  • All-in-one mobile DJ setup with a 2-deck USB DJ controller with motorised platters and an adjustable crossfader curve
  • 16 touchpad buttons for real-time mix modification, including hot cues, FX, looping, and samplers
  • A pair of 15" PA speakers with height-adjustable stands are included in this complete DJ setup
  • 4-in-1 LED party light bar with a compact smoke machine for eye-catching LED effects and visible light beams
  • DJ booth with white and black lycra coverings and a carry bag, serving as the setup's professional focal point
Includes
    1x Hercules DJCONTROL INPULSE T7
    2x Vonyx 170.366 VSA15 Bi-Amplified Active Speaker 15 inch 1000W
    1x Vonyx 173.457 Handheld Microphone
    1x DJ Headphones PH510 Silver Extra Bass Stereo Headband with Adaptor & Pouch Hifi
    1x BeamZ 153.238 Partybar2 2x PAR 2x Derby Light Bar with Stand
    1x Beamz 160.487 S900 Smoke Machine 900W
    1x Vonyx T180.033 DB3 Pro DJ Booth
    1x Vonyx 180.550 Speaker Stands with Bag
    2x PD Connex 176.025 Male to Female XLR Microphone Cable 6m

MMA0885 - Hercules DJ Control Inpulse T7 - Twin Deck DJ Controller with Serato DJ Lite

The DJControl Inpulse T7's smooth connect with your digital music library makes it perfect for aspiring and experienced DJs. The integrated audio interface guarantees clean and sharp sound output

With both Serato DJ Lite and DJUCED software, making it a comprehensive solution for DJs of all experience levels. These software platforms offer the resources you need, whether you're studying the fundamentals or creating intricate sets

The two motorised 7” platters boast advanced touch detection technology providing a tactile and responsive feel, mimicking the experience of traditional vinyl turntables

The separate vinyl record, slipmat, and platter design enhances the realism of a traditional DJ setup, allowing DJs to engage with the controller as they would with actual vinyl records

With the use of STEMS control, you may combine voices from one track with an instrumental for incredibly creative mixing, and the eight soft touch pads have multiple functions

Key Points

  • Hercules DJControl Impulse T7 2-deck USB controller with audio interface
  • Includes Serato DJ Lite and DJUCED softwares for interactive help and video tutorials
  • Two motorised 7” platters with touch detection to offer the feel of DJing with the authentic feel of real turntables
  • Lightweight design with handles & retractable feet for easy transportation and protection
  • Separate vinyl record, slipmat, and platter design for genuine turntable feel

Features
    BUILT-IN AUDIO
  • 2 pairs of Master outputs (speakers): 2 x XLR + 2 x RCA
  • 2 headphones outputs: 1/4" / 6.35 mm stereo jack + 1/8" / 3.5 mm stereo mini-jack
  • Microphone input: 1/4" / 6.35 mm jack (balanced)
  • Audio resolution: 44.1 kHz / 24-bit
  • MOTORIZED PLATTERS
  • 33 1/3 RPM motorized metal platters (can switch to 45 RPM in Serato DJ Pro)
  • Felt slipmats and vinyl records are held in place by the central axis
  • CONTROLS
  • Per deck: 1 filter knob, 3 EQ knobs, 1 gain knob, 1 volume fader, 1 VU meter
  • General: 1 crossfader, master volume knob, microphone volume knob, headphones volume knob, Cue to Mix knob, Master VU meter - Effects rack: 2 x 3 Fx Select buttons
  • 2 paddles, 1 control knob, Beat -/+ buttons
  • Platter with touch detection, 3.9-inch / 10-cm tempo fader, Play/Pause, Cue, Shift, Sync
  • 8 pads × 8 modes (Hot Cue, Loop, Stems…)
  • Browser knob, Assistant, Range, Loop, Loop In/Out, Instrumental/Vocal, Pitch Bend
Specifications
  • Includes: Power adapter and removable power cable
  • MPN: 199.468

BBA5010 - Vonyx VSA15 15" Active PA Speaker - 2-Way DJ System Bi-Amplified 1000W

Do you need a strong and dependable DJ speaker and PA system? Take a look at the Vonyx VSA15 15" active PA speaker! This incredible speaker is ideal for DJs, live bands, and venues alike, with an unbelievable 1000 watts of bi-amplified power.

The Vonyx VSA15 active speaker has a 15" woofer and adjustable equalisers for fine-tuning the bass and treble. This speaker also has additional guitar, line, and microphone inputs, allowing you to expand your sound possibilities even further.

The speaker also includes a 35mm tophat socket for simple tripod or pole attachment, allowing the sound from the speaker to project further throughout a venue. As a result, the Vonyx VSA15 is an excellent choice for clubs, outdoor events, and parties.

This powered PA speaker's bi-amplified design means that it has two inbuilt amplifiers that power the woofer and tweeter drivers individually. As a consequence of this efficient use of power, the speaker will have a powerful output with a wide frequency range.

For DJs and venues searching for a powerful and dependable active PA speaker, the Vonyx VSA15 is an excellent all-in-one option. This speaker is guaranteed to make your event a success with its powerful output and user-friendly controls.

Key Points

  • 1000W active PA speaker with a 15” woofer, ideal for live performance, music, and speech in medium-sized venues
  • Guitar, microphone, and line inputs to use a variety of devices with the active powered speaker
  • Active 2-way crossover and a bi-amplified design for the active speaker to reproduce sound efficiently
  • Fully adjustable bass and treble controls to customise the frequency output of the powered PA speaker
  • Angled speaker cabinet with a 35mm tophat socket for use as a stage monitor or mounted PA speaker

Features
  • 1000W Bi-amplified 15" speaker
  • Guitar, Line and microphone inputs
  • Built-in 2-way active crossover
  • Angled design for use as stage monitor
  • 35mm socket for tripod or pole-mounting
Specifications
  • Supplied features: Speaker pole mount
  • Input connections: 3.5mm Jack, 6.3mm Jack, RCA, XLR (3-pin)
  • Output connections: XLR (3-pin)
  • Speaker type: Amplified
  • Amplifier type: Class AB
  • Output power: Max: 1000W
  • Output power: 500W
  • Frequency response : 35Hz - 20.000Hz
  • Diameter tweeter: 1.35"
  • Tweeter type: Titanium Compression Driver
  • Diameter woofer: 15"
  • Magnet type: Ferrite
  • SPL max: 129dB
  • Power supply: 220-240VAC 50Hz
  • Dimensions (L x W x H): 360 x 420 x 680mm
  • Weight: 16.4000
  • MPN: 170.366

LLA0567 - DM58 Dynamic Handheld Microphone with XLR Lead Metal Bodied PA DJ Vocal Mic

A superb build with all metal body and built-in pop shield for noise filtering, the DM58 dynamic handheld microphone applies itself well to most vocal requirements with a smooth response via it's effective cardioid pick-up capsule.

Features
  • Supplied incl lead
  • Solid body helps reduce overall handling noise
  • Built-in pop shield reduces wind noise
  • Smooth response with slight vocal presence
  • Effective cardioid pick-up capsule
Specifications
  • Frequency response: 50Hz - 16kHz
  • Sensitivity: -50+/-3db
  • Impedance: 600 Ohm
  • Microphone: Connector: XLR
  • Connector: Jack 6.3mm
  • Lead length: 5m
  • Dimensions: 170 x 52mm
  • Weight: 450g
  • MPN: 173.457

KKA0417 - DJ Headphones PH510 Silver Extra Bass Stereo Headband with Adaptor & Pouch Hifi

T100.860 - Power Dynamics: PH510 Power Dynamics DJ headphone

Features
  • Neodymium magnets
  • Powerful bass
  • 50mm Drivers allowing high SPLs
  • Coiled cord
  • Earshells adjustable by 90
  • With screw-on 3.5 - 6.35mm plug adapter
  • Packed in display box
Specifications
  • Power: 600mW
  • Frequency response: 10Hz - 18kHz
  • Impedance: 32 Ohm
  • Sensitivity: 105dB
  • Dimensions: 610 x 480 x 45mm
  • MPN: 100.860

FFA4554 - Derby FX LED Party Bar Light PAR All In One Disco Stage Band Lighting System

The Partybar2 is a complete DJ lighting solution fitted with 2 PAR Cans with high-intensity RGBW LEDs and 2 Derby lights. This Partybar2 can be controlled via DMX, IR remote control or auto and sound-activated programs selectable from the control panel. A tripod stand is included for quick and easy setup is adjustable from 1310mm to 1690mm. Specially designed for stages, parties, entertainers and all other special events.

Features
  • 2 PAR cans with 3 x 1W Red, 3 x 1W Green, 3 x 1W Blue and 3 x 1W White LEDs
  • 2 x Derby with 1x 1W Red, 1x 1W Green, 1x 1W Blue and 1x 1W White LEDs
  • 3, 6 or 15 DMX channels
  • DMX and Stand-alone mode
  • IR remote control
  • DMX in/output via 3-pin XLR
  • Pre programmed shows
  • Sound activated with adjustable sensitivity
  • Auto mode with adjustable speed
  • Control panel with LED display
  • Adjustable stand from 1310mm to 1690mm
  • Included light stand
Specifications
  • Consumption: 100W
  • Colours: PAR RGBW, Derby RGBW
  • Number of LEDs: PAR 12, Derby 4
  • DMX channels: 3, 6 or 15 channels
  • DMX connection: 3-pin XLR
  • Power supply: 100-240VAC / 50-60Hz
  • Dimensions: 735 x 210 x 90mm
  • Weight: 3.15kg
  • MPN: 153.238


FFA1128 - Beamz S900 Professional DJ Disco Party Halloween Fog Smoke Machine Unit 900W

Ready and waiting for use, this 900W smoke machine from Beamz is a strong fog maker with robust housing, delivering a misty serenity to mobile DJ sets, medium-sized venues and parties alike. Ideally for use indoors, impressively filling rooms and great for extended use; this machine will produce voluminous mist clouds and elevate your events and parties to the next level. A great unit; well-designed and complete with wired remote so fog emissions are controlled throughout the night. Leave free standing on stages to blast an audience with tranquil mist; create a mood at fashion shows; at launches and on stage for occasional shows and events; or mount onto stands using the built-on bracket. Pair alongside lighting effects to really exaggerate their potential and be assured that the atmosphere will be safe, non-harzardous and fun for everyone equally.

Please note that this machine's remote control is NOT detachable and is hard-wired to the machine itself.

Features
  • Robust metal housing
  • Ideal for mobile DJs, medium venues
  • Ready for use
  • Remote control with 3m cable
  • Adjustable mounting bracket
  • Ideal for Halloween and Christmas
  • Mountable system
  • Long-lasting use
  • Great performance
  • Thermostatically controlled heater
Specifications
  • Heating element: 900W
  • Smoke volume per minute: 150 m3
  • Heat up time: 5 minutes
  • Tank capacity: 900ml
  • Power supply: 230Vac / 50Hz
  • Height: 250mm
  • Width: 410mm
  • Length: 290mm
  • Weight: 4.2Kg
  • MPN: 160.487


GGA4626 - Vonyx 180.033 DB3 Professional Foldable Lightweight DJ Booth Desk with Covers

The DB3 is a complete professional DJ booth system for mobile or fixed installations, It's quick and easy to install in no time.

Featuring a heavy-duty DJ desk shelf for mounting dj controllers, mixers, monitors and more, leaving no need for other desks or shelving units.

The DB3 also includes two lycra screens, one black for completely hiding cables, records cases etc and a white screen to allow for light displays to be projected for astonishing visuals.

Carry bags have also been included for easy transport and storage when not in use.

Features
  • Foldable perforated DJ-desk attached to DJ-booth
  • Including black and white Lycra covers
  • Compact foldable design
  • Black metal finish
  • Compact and lightweight design
  • Easy and quick to install
  • Can be lit up from the back with a variety of different effects
  • Delivered in 3 carry bags, 1 for the DJ booth and 2 for the lycra covers
Specifications
  • Material: Steel
  • Dimensions: Internal: 142 x 70.5 x 93cm
  • Height: 90.5cm (DJ-desk)
  • Dimensions: Folded: 73 x 91 x 12cm
  • Dimensions: 146 x 73 x 132cm
  • Weight: 20.3kg
  • MPN: 180.033

GGA0066 - 2x Vonyx Black Adjustable Tripod Speaker Stands + Mobile DJ Transport Carry Bag

These speaker stands are designed to optimise the output of PA speakers, maintaining a warm sound dispersal within different sized venues. With telescopic height adjustment, getting the right sound for your venue is sometimes as simple as making the woofers prominent amongst the crowd; and these stands are built with that in mind. With stable tripod base and 35mm pole to fit most internal or external ‘top hats’, these stands will carry small and large PA speakers alike, with a maximum load of 30kg each.

Finished with resilient powder coated framework, these stands are built to last and are easily collapsible and wonderfully portable; suitable for mobile DJs and mobile PA. Supplied with these stands is a durable, water-resistant carry bag made from a tough-wearing material, suitable for protecting the stands in transit and travelling from venue to venue.

Features
  • Supplied in pairs with a transport bag
  • Protective bag supplied
  • Telescopically height adjustable
  • Tripod base
  • Supports PA speakers
  • 35mm pole fits most speaker top hats
  • Powder coated for extra resilience
  • Credible for mobile DJs
  • Collapsible for transport
  • Rubber grip feet prevents movement
Specifications
  • Max weight load: 30kg
  • Tube: 35mm Diameter
  • Height Adjustment: 1m - 1.9m
  • Dimensions collapsed: 1010mm x 140mm 140mm
  • Weight: 7.0kg
  • MPN: 180.550

JJA1845 - Skytec Professional Female XLR to Male XLR Microphone Audio Connector Cable 6m

This high quality, heavy duty XLR cable ensures a safe connection of microphones and audio equipment using quality connectors. Tough and durable, these professional cables are built to withstand through gigs, studio rehersals and many more applications where required. To prove how confident we are in the durability of this cable, it comes with a lifetime guarantee; granting the user with extra confidence that these cables are structured to last.

Features
  • High quality microphone cable
  • Comes with lifetime warranty
  • XLR male to XLR female
  • Professional and heavy-duty
  • Safe and secure connector
Specifications
  • Connector type: XLR male to XLR female
  • Brand: Skytec
  • Cable length: 6m
  • Cable diameter: 6mm
  • MPN: 176.025

*WE OFFER FREE STANDARD UK DELIVERY ON ALL UK ORDERS!*

Choose our standard UK delivery service for FREE delivery! A tracked service is available when you select a 48 hour or 24 hour courier service. Your tracking number and courier information will be emailed to you once your item has been dispatched. Regardless of which delivery option you have chosen, a standard confirmation email will be sent out for all orders upon dispatch.

What do I do if I have not received my delivery?

If you have selected standard UK delivery, please note that this will take 1 - 5 working days (excluding weekends), and is subject to disruption during peak times of the year such as Christmas. If you have not received your delivery within the specified length of time, then feel free to contact our customer service department through the eBay messaging system.

How much does the delivery cost and how long does it take?

We offer free standard delivery, and offer a paid express delivery service & international service. The cost of express or international delivery is in the listing, under the Postage & Payments tab, as well as the estimated delivery date. Due to our carriers charging extra for Highland and Islands, we need to pass this charge onto our customers. Please put your postcode onto the "Postage & Packaging" tab to get an accurate cost before you purchase.

Which delivery companies do you use?

The courier chosen to deliver your parcel(s) will depend on the size and weight of the goods you have purchased, as well as your location. We use DPD, Royal Mail, UK Mail and Hermes for UK deliveries, and DHL for international deliveries. As soon as your order has been dispatched we will email you with the details of the courier along with a tracking number if you have selected 24 hour or 48 hour couriers.

Where do you deliver to?

We deliver to the UK, Ireland and internationally covering most of the EU, including:

  • Andorra
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guernsey
  • Hungary
  • Ireland
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland

Countries within Europe that are not eligible for delivery include:

  • Albania
  • Belarus
  • Bosnia & Herzegovina
  • Canary Islands
  • Cyprus
  • Gibraltar
  • Iceland
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Serbia
  • Svalbard and Jan Mayen
  • Ukraine
  • Vatican City State

For full information on locations which are not eligible for delivery, check in the listing under the Postage & Payments tab.

Need more information?

If you need to know anything more on our delivery services, couriers & delivery methods; contact our Customer Service department through the eBay messaging system.

All deliveries will require a signature so please ensure someone is present to sign for the item. The couriers will try and deliver the item twice before returning the item to us. Should the item be returned to us we will have to charge for re-delivery.

For orders cancelled after despatch you must follow our returns procedure. The customer is responsible for both the outgoing and return postage costs.

Thanks for shopping with ElectroXtra.

At ElectroXtra, our customers have a 2-year electrical and mechanical warranty on all online purchases effective from the day the order was received. All of our customers also have 60 days to upgrade, replace or refund their orders.

Summary:

Our service to youYour period of
validity
What should I know?What do I pay?
UpgradesUp to 60 days since orderExisting product must return brand new with original contentsCost of your upgrade and postage fees (for both sending & receiving items)
ReplacementsUp to 60 days since orderItem must be damaged or have a manufacturing faultNo cost to you unless the item isn't faulty or damaged
Returns & Refunds
Unwanted ReturnsUp to 60 days since orderCondition must be in ‘as good as new' and unusedCost of sending the item back, possible restocking fee if the item is not 'as new'
Faulty & Damaged ReturnsUp to 60 days since orderItem will be assessed before a refund is processedNo cost to you unless the item isn't faulty or damaged
WarrantyUp to 2 years since orderItem will be assessed and the team will contact you as to whether your warranty case was successfulCost of sending the item back

Upgrades

Within 60 days since purchasing your package, if you decide you want something with a little better you can send it back to us and we'll happily upgrade your order, however what is sent back to us must return brand new and include your products' original box and all of its original contents and inserts (such as the booklet).

To begin your upgrade process, you need to contact our Customer Services Department through the eBay messaging system, who will assist you with your upgrade and send you a RMA number for the return of the existing item. Rest assured, our team are entertainment industry experts and are there to listen to and discuss any ideas or issues you have with your product, imparting wise advice on which product would be ideal for your requirements.

It is important to note that accepting any upgrades will result in having to pay the difference in the cost of your upgrade, along with any carriage (postage) fees that are applicable.

Replacements

We take great care in our packaging process but in the event of your parcel arriving damaged or if you notice a manufacturing fault of any kind, you're within your rights to a replacement within 60 days of purchase.

To request a replacement, please contact our Customer Services Department through the eBay messaging system, stating your issue and we'll assist you in this process. This normally will consist of receiving an RMA number, sending the item back to our distribution centre where our team of engineers will ascertain the situation and send out a replacement accordingly.

Returns & Refunds

We want to ensure you are happy with your purchase, so ElectroXtra's promise is that if you have any issue with your chosen products within 60 days of ordering, be it an unwanted item, damaged or faulty you can simply return what you bought for a refund.

Unwanted Returns

If you're within 60 days since placing your order and your item is still in an condition 'as good as new', you are able to return your item back to us for a refund.

Customers must contact our Customer Support Team through the eBay messaging system to inform them that they'd like to return an unwanted item and our team will then provide you with a RMA number to attach to the packaging before sending it back to us at our distribution centre. Customers must pay for any costs related to returning the item as we do not offer a collection service for unwanted items.

Please note: If our team receives an item back that in a quality that is not ‘as good as new', a restocking fee may also apply.

Faulty & Damaged Returns

If you've discovered a fault with your item within the first 60 days since your order, we'll be happy to exchange the item for a new one at no cost to you. However, if you'd prefer a refund instead on your purchased item, we'll also be happy to process a refund.

Please reach out to our customer service to return a faulty or damaged item. We'll need to issue you a RMA number for the return of this item and also sort out a collection time for us to get the item in mention picked up from you, assess the item and then if applicable, process a refund.

If you have found yourself with an item that you bought from us over 60 days ago, refunds are no longer accepted but you can still return items to us for repair within your 2 year warranty.

Warranty

You have a 2 year warranty on your purchase, this means if you go over your 60 day limit and your product breaks, you can send it back to us* and we can attempt a repair. However, if we discover that the product has a manufacturing fault that results in the item being unrepairable we will instead offer a replacement for you.

If during our investigation, we've discovered any user error or misuse with the item, we will instead provide you with an engineer report of the problem and advice on how to prevent future damages, as well as reach out to you to discuss proceeding further. The warranty will run for a maximum of 2 years from your purchase date. If a replacement is issued, this does not result in a new warranty being provided.

*All warranty returns that are sent back to us will be at your own cost, whether that is postage costs or any other additional carriage fees. We can reimburse up to a maximum of £20 if the product is found to have a manufacturing defect.


Help Us to Help You - RMA Numbers

Please note: We DO NOT accept any returns without a valid RMA (Return Merchandise Authorisation) returns number attached to the outside of the packaging. To clarify, this is so that we can offer you the highest quality Customer Service and we are able to track your return when it arrives back at the distribution centre. Any returns without an attached RMA number will, unfortunately, be rejected on arrival.

As mentioned you must retrieve an RMA number by contacting our Customer Services Team through the eBay messaging system. Your return will be evaluated by our engineers to determine the validity of the case at hand, if the product is found to be in a used condition or indeed there is anything missing from or including the original box we reserve the right to deduct reasonable costs in relation to the condition we have received your return. Please inform our Customer Service Team through the eBay messaging system upon submitting your case if there has been any accidental damages, as this will help your refund case.

Finally, if any items, accessories or packaging are scratched, damaged or missing upon arrival with us, you will need to make a claim with the courier company that you shipped the item with to avoid deductions. Upon request, we can provide photographs for you to supply to the courier, however, we cannot be held liable for the cost of this loss.

How do I find the item number or product code?

When you contact our customer service department, you may be asked to give the product code or eBay item number of the item. The eBay item number is in the top right-hand corner of the Description tab on the listing (it's quite small!) The product code of the item is displayed in orange text to the right hand side of the main image in the description. It will be displayed as a seven-figure code e.g. 'Product Code: BBA1234'.

Can I amend my order?

Before dispatch: you can amend your order, or cancel your order at any time. If your goods have already been dispatched, then you will have to follow our Returns Policy for unwanted items. This only applies to items that are within 14 days of the delivery date.

What if I have not received my order?

If you have not received your order within the estimated delivery time, contact our Customer Service department through the eBay messaging system.

What if the item(s) received are faulty or damaged?

Firstly, contact Customer Service using the details above, they will give you a returns number to return the item and will send a courier service to pick up the package (only within 14 days of receiving the item). Items will be diagnosed and then repaired or refunded depending on customer request. For full details, visit our Warranty tab.

What payment methods do you accept?

We accept PayPal for all items and orders. We also accept other payment methods on items over £20 (Visa / MasterCard and credit card payments) and for payments over £100, we accept a personal cheque. Please note that a cheque transfer may take up to 10 days to process, however. On items under £10, an immediate payment is required.

How quickly will the payment go through?

Payments made by PayPal is instant, card payments over the phone are instant and personal cheques / PayPal E-Cheques take up to 10 days to process. We also offer finance.

When will I receive confirmation of my order?

We communicate with our customers throughout the entire transaction process. A confirmation email will be sent to you after payment, after dispatch and information will be emailed regarding delivery & courier services.

Will you accept offers on price?

All of our listings are given a non-negotiable, fixed price. However, If the item is B-stock, clearance or damaged we may accept offers on price. Send us an eBay message or contact customer service.

Will you reserve an item for me?

On a case-by-case basis, we may allow you to place a deposit to reserve an order. This might be for, but not limited to, designing/manufacturing/sourcing/buyer bespoke or non-stocked products for a special order. Our standard deposit is 30% of your gross order value, however this is subject to change depending on the nature of the order.

What are my rights of cancellation on reserved items?

In the event that you wish to cancel your order after we agreed for you to pay a deposit (i.e. you have reserved an order but not paid the full amount for the order), your deposit is not refundable. This is mainly to cover abnormal costs incurred by us, like (but not limited to) custom products, design work taken place, cancellation of 3rd party contracts (e.g. installers), storage costs, etc. In the event that our incurred costs are lower than the deposit taken, we may choose (at our discretion) to offer you a partial refund of your deposit.

What is the warranty period on ElectroMarket products?

All of our products come with a 1 year warranty from the day of receiving the item. The warranty covers manufacturer faults and does not cover misuse of the item, for example a 'blown out' speaker. Some manufacturers offer a direct extended warranty. Please check the listing for details.

How much will the delivery cost be?

We offer free standard UK delivery with all UK deliveries for all products. If you require a different service, for example next day delivery, then the delivery cost will depend entirely on the item itself. In the item listing, go to the Postage & Payment tab to view delivery options and costs.

Can I track my delivery with the courier?

Yes you can, if you have chosen a 48 hour or 24 hour courier delivery method. Full details of your tracking number and courier information is sent to customers once their item has been dispatched. Tracking involves following a link in this e-mail to the courier website and tracking your order. For more information visit our Delivery Page.

Can I come in store and collect my item(s)?

You can only collect an item if the payment is made in store, we do not accept collection if an item has already been paid for online.

Can I reserve item(s) that I intend to buy later?

Sorry - we do not accept reservations on items.

How can I return my item?

Depending on whether the item is unwanted or faulty/damaged, we have slightly different returns policies. All returns must be made within 14 days of receiving the item, and must be packed in the original box with all components that it came with (manuals, leads, stands, etc) inside of the box as well. It is the responsibility of the customer to return the item. For exceptions and more information, visit our Warranty tab.

We may have already answered popular enquiries and questions on our FAQ page.

Customer satisfaction is important to us. If you have any enquiries, concerns or questions about your order, our policies or any of our products: our friendly customer service and sales team are on hand to assist you with anything you may require.

We are open 6 days a week, excluding bank or public holidays & annual holidays.

If you have any questions, please feel free to contact us through the eBay messaging system.

The Hercules DJ Control Inpulse T7 is the centerpiece of this Mobile DJ Setup, perfect for aspiring and professional DJs. This Complete DJ Setup offers precise mixing control, ideal for both live and studio use.

This DJ Package features 16 touchpad buttons on the DJ Control Inpulse T7 for quick access to hot cues, FX, looping, and samplers, enabling creative track manipulation and intuitive effect activation for dynamic performances.

Included are two Vonyx VSA15 15-inch Active PA Speakers with adjustable stands, providing clear sound projection for various venues and ensuring optimal audience engagement.

The set also includes the BeamZ LED PartyBar2 Lighting Bar Set and BeamZ S900 DJ Smoke Machine, creating a vibrant lighting atmosphere and adding visual excitement with smoke effects.

Completing the DJ Package is a mobile DJ booth with white and black lycra covers and a carry bag, offering a professional, adaptable, and portable setup for mobile DJs at different events.

Key Points

  • All-in-one mobile DJ setup with a 2-deck USB DJ controller with motorised platters and an adjustable crossfader curve
  • 16 touchpad buttons for real-time mix modification, including hot cues, FX, looping, and samplers
  • A pair of 15" PA speakers with height-adjustable stands are included in this complete DJ setup
  • 4-in-1 LED party light bar with a compact smoke machine for eye-catching LED effects and visible light beams
  • DJ booth with white and black lycra coverings and a carry bag, serving as the setup's professional focal point
Includes
    1x Hercules DJCONTROL INPULSE T7
    2x Vonyx 170.366 VSA15 Bi-Amplified Active Speaker 15 inch 1000W
    1x Vonyx 173.457 Handheld Microphone
    1x DJ Headphones PH510 Silver Extra Bass Stereo Headband with Adaptor & Pouch Hifi
    1x BeamZ 153.238 Partybar2 2x PAR 2x Derby Light Bar with Stand
    1x Beamz 160.487 S900 Smoke Machine 900W
    1x Vonyx T180.033 DB3 Pro DJ Booth
    1x Vonyx 180.550 Speaker Stands with Bag
    2x PD Connex 176.025 Male to Female XLR Microphone Cable 6m

MMA0885 - Hercules DJ Control Inpulse T7 - Twin Deck DJ Controller with Serato DJ Lite

The DJControl Inpulse T7's smooth connect with your digital music library makes it perfect for aspiring and experienced DJs. The integrated audio interface guarantees clean and sharp sound output

With both Serato DJ Lite and DJUCED software, making it a comprehensive solution for DJs of all experience levels. These software platforms offer the resources you need, whether you're studying the fundamentals or creating intricate sets

The two motorised 7” platters boast advanced touch detection technology providing a tactile and responsive feel, mimicking the experience of traditional vinyl turntables

The separate vinyl record, slipmat, and platter design enhances the realism of a traditional DJ setup, allowing DJs to engage with the controller as they would with actual vinyl records

With the use of STEMS control, you may combine voices from one track with an instrumental for incredibly creative mixing, and the eight soft touch pads have multiple functions

Key Points

  • Hercules DJControl Impulse T7 2-deck USB controller with audio interface
  • Includes Serato DJ Lite and DJUCED softwares for interactive help and video tutorials
  • Two motorised 7” platters with touch detection to offer the feel of DJing with the authentic feel of real turntables
  • Lightweight design with handles & retractable feet for easy transportation and protection
  • Separate vinyl record, slipmat, and platter design for genuine turntable feel

Features
    BUILT-IN AUDIO
  • 2 pairs of Master outputs (speakers): 2 x XLR + 2 x RCA
  • 2 headphones outputs: 1/4" / 6.35 mm stereo jack + 1/8" / 3.5 mm stereo mini-jack
  • Microphone input: 1/4" / 6.35 mm jack (balanced)
  • Audio resolution: 44.1 kHz / 24-bit
  • MOTORIZED PLATTERS
  • 33 1/3 RPM motorized metal platters (can switch to 45 RPM in Serato DJ Pro)
  • Felt slipmats and vinyl records are held in place by the central axis
  • CONTROLS
  • Per deck: 1 filter knob, 3 EQ knobs, 1 gain knob, 1 volume fader, 1 VU meter
  • General: 1 crossfader, master volume knob, microphone volume knob, headphones volume knob, Cue to Mix knob, Master VU meter - Effects rack: 2 x 3 Fx Select buttons
  • 2 paddles, 1 control knob, Beat -/+ buttons
  • Platter with touch detection, 3.9-inch / 10-cm tempo fader, Play/Pause, Cue, Shift, Sync
  • 8 pads × 8 modes (Hot Cue, Loop, Stems…)
  • Browser knob, Assistant, Range, Loop, Loop In/Out, Instrumental/Vocal, Pitch Bend
Specifications
  • Includes: Power adapter and removable power cable
  • MPN: 199.468

BBA5010 - Vonyx VSA15 15" Active PA Speaker - 2-Way DJ System Bi-Amplified 1000W

Do you need a strong and dependable DJ speaker and PA system? Take a look at the Vonyx VSA15 15" active PA speaker! This incredible speaker is ideal for DJs, live bands, and venues alike, with an unbelievable 1000 watts of bi-amplified power.

The Vonyx VSA15 active speaker has a 15" woofer and adjustable equalisers for fine-tuning the bass and treble. This speaker also has additional guitar, line, and microphone inputs, allowing you to expand your sound possibilities even further.

The speaker also includes a 35mm tophat socket for simple tripod or pole attachment, allowing the sound from the speaker to project further throughout a venue. As a result, the Vonyx VSA15 is an excellent choice for clubs, outdoor events, and parties.

This powered PA speaker's bi-amplified design means that it has two inbuilt amplifiers that power the woofer and tweeter drivers individually. As a consequence of this efficient use of power, the speaker will have a powerful output with a wide frequency range.

For DJs and venues searching for a powerful and dependable active PA speaker, the Vonyx VSA15 is an excellent all-in-one option. This speaker is guaranteed to make your event a success with its powerful output and user-friendly controls.

Key Points

  • 1000W active PA speaker with a 15” woofer, ideal for live performance, music, and speech in medium-sized venues
  • Guitar, microphone, and line inputs to use a variety of devices with the active powered speaker
  • Active 2-way crossover and a bi-amplified design for the active speaker to reproduce sound efficiently
  • Fully adjustable bass and treble controls to customise the frequency output of the powered PA speaker
  • Angled speaker cabinet with a 35mm tophat socket for use as a stage monitor or mounted PA speaker

Features
  • 1000W Bi-amplified 15" speaker
  • Guitar, Line and microphone inputs
  • Built-in 2-way active crossover
  • Angled design for use as stage monitor
  • 35mm socket for tripod or pole-mounting
Specifications
  • Supplied features: Speaker pole mount
  • Input connections: 3.5mm Jack, 6.3mm Jack, RCA, XLR (3-pin)
  • Output connections: XLR (3-pin)
  • Speaker type: Amplified
  • Amplifier type: Class AB
  • Output power: Max: 1000W
  • Output power: 500W
  • Frequency response : 35Hz - 20.000Hz
  • Diameter tweeter: 1.35"
  • Tweeter type: Titanium Compression Driver
  • Diameter woofer: 15"
  • Magnet type: Ferrite
  • SPL max: 129dB
  • Power supply: 220-240VAC 50Hz
  • Dimensions (L x W x H): 360 x 420 x 680mm
  • Weight: 16.4000
  • MPN: 170.366

LLA0567 - DM58 Dynamic Handheld Microphone with XLR Lead Metal Bodied PA DJ Vocal Mic

A superb build with all metal body and built-in pop shield for noise filtering, the DM58 dynamic handheld microphone applies itself well to most vocal requirements with a smooth response via it's effective cardioid pick-up capsule.

Features
  • Supplied incl lead
  • Solid body helps reduce overall handling noise
  • Built-in pop shield reduces wind noise
  • Smooth response with slight vocal presence
  • Effective cardioid pick-up capsule
Specifications
  • Frequency response: 50Hz - 16kHz
  • Sensitivity: -50+/-3db
  • Impedance: 600 Ohm
  • Microphone: Connector: XLR
  • Connector: Jack 6.3mm
  • Lead length: 5m
  • Dimensions: 170 x 52mm
  • Weight: 450g
  • MPN: 173.457

KKA0417 - DJ Headphones PH510 Silver Extra Bass Stereo Headband with Adaptor & Pouch Hifi

T100.860 - Power Dynamics: PH510 Power Dynamics DJ headphone

Features
  • Neodymium magnets
  • Powerful bass
  • 50mm Drivers allowing high SPLs
  • Coiled cord
  • Earshells adjustable by 90
  • With screw-on 3.5 - 6.35mm plug adapter
  • Packed in display box
Specifications
  • Power: 600mW
  • Frequency response: 10Hz - 18kHz
  • Impedance: 32 Ohm
  • Sensitivity: 105dB
  • Dimensions: 610 x 480 x 45mm
  • MPN: 100.860

FFA4554 - Derby FX LED Party Bar Light PAR All In One Disco Stage Band Lighting System

The Partybar2 is a complete DJ lighting solution fitted with 2 PAR Cans with high-intensity RGBW LEDs and 2 Derby lights. This Partybar2 can be controlled via DMX, IR remote control or auto and sound-activated programs selectable from the control panel. A tripod stand is included for quick and easy setup is adjustable from 1310mm to 1690mm. Specially designed for stages, parties, entertainers and all other special events.

Features
  • 2 PAR cans with 3 x 1W Red, 3 x 1W Green, 3 x 1W Blue and 3 x 1W White LEDs
  • 2 x Derby with 1x 1W Red, 1x 1W Green, 1x 1W Blue and 1x 1W White LEDs
  • 3, 6 or 15 DMX channels
  • DMX and Stand-alone mode
  • IR remote control
  • DMX in/output via 3-pin XLR
  • Pre programmed shows
  • Sound activated with adjustable sensitivity
  • Auto mode with adjustable speed
  • Control panel with LED display
  • Adjustable stand from 1310mm to 1690mm
  • Included light stand
Specifications
  • Consumption: 100W
  • Colours: PAR RGBW, Derby RGBW
  • Number of LEDs: PAR 12, Derby 4
  • DMX channels: 3, 6 or 15 channels
  • DMX connection: 3-pin XLR
  • Power supply: 100-240VAC / 50-60Hz
  • Dimensions: 735 x 210 x 90mm
  • Weight: 3.15kg
  • MPN: 153.238


FFA1128 - Beamz S900 Professional DJ Disco Party Halloween Fog Smoke Machine Unit 900W

Ready and waiting for use, this 900W smoke machine from Beamz is a strong fog maker with robust housing, delivering a misty serenity to mobile DJ sets, medium-sized venues and parties alike. Ideally for use indoors, impressively filling rooms and great for extended use; this machine will produce voluminous mist clouds and elevate your events and parties to the next level. A great unit; well-designed and complete with wired remote so fog emissions are controlled throughout the night. Leave free standing on stages to blast an audience with tranquil mist; create a mood at fashion shows; at launches and on stage for occasional shows and events; or mount onto stands using the built-on bracket. Pair alongside lighting effects to really exaggerate their potential and be assured that the atmosphere will be safe, non-harzardous and fun for everyone equally.

Please note that this machine's remote control is NOT detachable and is hard-wired to the machine itself.

Features
  • Robust metal housing
  • Ideal for mobile DJs, medium venues
  • Ready for use
  • Remote control with 3m cable
  • Adjustable mounting bracket
  • Ideal for Halloween and Christmas
  • Mountable system
  • Long-lasting use
  • Great performance
  • Thermostatically controlled heater
Specifications
  • Heating element: 900W
  • Smoke volume per minute: 150 m3
  • Heat up time: 5 minutes
  • Tank capacity: 900ml
  • Power supply: 230Vac / 50Hz
  • Height: 250mm
  • Width: 410mm
  • Length: 290mm
  • Weight: 4.2Kg
  • MPN: 160.487


GGA4626 - Vonyx 180.033 DB3 Professional Foldable Lightweight DJ Booth Desk with Covers

The DB3 is a complete professional DJ booth system for mobile or fixed installations, It's quick and easy to install in no time.

Featuring a heavy-duty DJ desk shelf for mounting dj controllers, mixers, monitors and more, leaving no need for other desks or shelving units.

The DB3 also includes two lycra screens, one black for completely hiding cables, records cases etc and a white screen to allow for light displays to be projected for astonishing visuals.

Carry bags have also been included for easy transport and storage when not in use.

Features
  • Foldable perforated DJ-desk attached to DJ-booth
  • Including black and white Lycra covers
  • Compact foldable design
  • Black metal finish
  • Compact and lightweight design
  • Easy and quick to install
  • Can be lit up from the back with a variety of different effects
  • Delivered in 3 carry bags, 1 for the DJ booth and 2 for the lycra covers
Specifications
  • Material: Steel
  • Dimensions: Internal: 142 x 70.5 x 93cm
  • Height: 90.5cm (DJ-desk)
  • Dimensions: Folded: 73 x 91 x 12cm
  • Dimensions: 146 x 73 x 132cm
  • Weight: 20.3kg
  • MPN: 180.033

GGA0066 - 2x Vonyx Black Adjustable Tripod Speaker Stands + Mobile DJ Transport Carry Bag

These speaker stands are designed to optimise the output of PA speakers, maintaining a warm sound dispersal within different sized venues. With telescopic height adjustment, getting the right sound for your venue is sometimes as simple as making the woofers prominent amongst the crowd; and these stands are built with that in mind. With stable tripod base and 35mm pole to fit most internal or external ‘top hats’, these stands will carry small and large PA speakers alike, with a maximum load of 30kg each.

Finished with resilient powder coated framework, these stands are built to last and are easily collapsible and wonderfully portable; suitable for mobile DJs and mobile PA. Supplied with these stands is a durable, water-resistant carry bag made from a tough-wearing material, suitable for protecting the stands in transit and travelling from venue to venue.

Features
  • Supplied in pairs with a transport bag
  • Protective bag supplied
  • Telescopically height adjustable
  • Tripod base
  • Supports PA speakers
  • 35mm pole fits most speaker top hats
  • Powder coated for extra resilience
  • Credible for mobile DJs
  • Collapsible for transport
  • Rubber grip feet prevents movement
Specifications
  • Max weight load: 30kg
  • Tube: 35mm Diameter
  • Height Adjustment: 1m - 1.9m
  • Dimensions collapsed: 1010mm x 140mm 140mm
  • Weight: 7.0kg
  • MPN: 180.550

JJA1845 - Skytec Professional Female XLR to Male XLR Microphone Audio Connector Cable 6m

This high quality, heavy duty XLR cable ensures a safe connection of microphones and audio equipment using quality connectors. Tough and durable, these professional cables are built to withstand through gigs, studio rehersals and many more applications where required. To prove how confident we are in the durability of this cable, it comes with a lifetime guarantee; granting the user with extra confidence that these cables are structured to last.

Features
  • High quality microphone cable
  • Comes with lifetime warranty
  • XLR male to XLR female
  • Professional and heavy-duty
  • Safe and secure connector
Specifications
  • Connector type: XLR male to XLR female
  • Brand: Skytec
  • Cable length: 6m
  • Cable diameter: 6mm
  • MPN: 176.025

*WE OFFER FREE STANDARD UK DELIVERY ON ALL UK ORDERS!*

Choose our standard UK delivery service for FREE delivery! A tracked service is available when you select a 48 hour or 24 hour courier service. Your tracking number and courier information will be emailed to you once your item has been dispatched. Regardless of which delivery option you have chosen, a standard confirmation email will be sent out for all orders upon dispatch.

What do I do if I have not received my delivery?

If you have selected standard UK delivery, please note that this will take 1 - 5 working days (excluding weekends), and is subject to disruption during peak times of the year such as Christmas. If you have not received your delivery within the specified length of time, then feel free to contact our customer service department through the eBay messaging system.

How much does the delivery cost and how long does it take?

We offer free standard delivery, and offer a paid express delivery service & international service. The cost of express or international delivery is in the listing, under the Postage & Payments tab, as well as the estimated delivery date. Due to our carriers charging extra for Highland and Islands, we need to pass this charge onto our customers. Please put your postcode onto the "Postage & Packaging" tab to get an accurate cost before you purchase.

Which delivery companies do you use?

The courier chosen to deliver your parcel(s) will depend on the size and weight of the goods you have purchased, as well as your location. We use DPD, Royal Mail, UK Mail and Hermes for UK deliveries, and DHL for international deliveries. As soon as your order has been dispatched we will email you with the details of the courier along with a tracking number if you have selected 24 hour or 48 hour couriers.

Where do you deliver to?

We deliver to the UK, Ireland and internationally covering most of the EU, including:

  • Andorra
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guernsey
  • Hungary
  • Ireland
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland

Countries within Europe that are not eligible for delivery include:

  • Albania
  • Belarus
  • Bosnia & Herzegovina
  • Canary Islands
  • Cyprus
  • Gibraltar
  • Iceland
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Serbia
  • Svalbard and Jan Mayen
  • Ukraine
  • Vatican City State

For full information on locations which are not eligible for delivery, check in the listing under the Postage & Payments tab.

Need more information?

If you need to know anything more on our delivery services, couriers & delivery methods; contact our Customer Service department through the eBay messaging system.

All deliveries will require a signature so please ensure someone is present to sign for the item. The couriers will try and deliver the item twice before returning the item to us. Should the item be returned to us we will have to charge for re-delivery.

For orders cancelled after despatch you must follow our returns procedure. The customer is responsible for both the outgoing and return postage costs.

Thanks for shopping with ElectroXtra.

At ElectroXtra, our customers have a 2-year electrical and mechanical warranty on all online purchases effective from the day the order was received. All of our customers also have 60 days to upgrade, replace or refund their orders.

Summary:

Our service to youYour period of
validity
What should I know?What do I pay?
UpgradesUp to 60 days since orderExisting product must return brand new with original contentsCost of your upgrade and postage fees (for both sending & receiving items)
ReplacementsUp to 60 days since orderItem must be damaged or have a manufacturing faultNo cost to you unless the item isn't faulty or damaged
Returns & Refunds
Unwanted ReturnsUp to 60 days since orderCondition must be in ‘as good as new' and unusedCost of sending the item back, possible restocking fee if the item is not 'as new'
Faulty & Damaged ReturnsUp to 60 days since orderItem will be assessed before a refund is processedNo cost to you unless the item isn't faulty or damaged
WarrantyUp to 2 years since orderItem will be assessed and the team will contact you as to whether your warranty case was successfulCost of sending the item back

Upgrades

Within 60 days since purchasing your package, if you decide you want something with a little better you can send it back to us and we'll happily upgrade your order, however what is sent back to us must return brand new and include your products' original box and all of its original contents and inserts (such as the booklet).

To begin your upgrade process, you need to contact our Customer Services Department through the eBay messaging system, who will assist you with your upgrade and send you a RMA number for the return of the existing item. Rest assured, our team are entertainment industry experts and are there to listen to and discuss any ideas or issues you have with your product, imparting wise advice on which product would be ideal for your requirements.

It is important to note that accepting any upgrades will result in having to pay the difference in the cost of your upgrade, along with any carriage (postage) fees that are applicable.

Replacements

We take great care in our packaging process but in the event of your parcel arriving damaged or if you notice a manufacturing fault of any kind, you're within your rights to a replacement within 60 days of purchase.

To request a replacement, please contact our Customer Services Department through the eBay messaging system, stating your issue and we'll assist you in this process. This normally will consist of receiving an RMA number, sending the item back to our distribution centre where our team of engineers will ascertain the situation and send out a replacement accordingly.

Returns & Refunds

We want to ensure you are happy with your purchase, so ElectroXtra's promise is that if you have any issue with your chosen products within 60 days of ordering, be it an unwanted item, damaged or faulty you can simply return what you bought for a refund.

Unwanted Returns

If you're within 60 days since placing your order and your item is still in an condition 'as good as new', you are able to return your item back to us for a refund.

Customers must contact our Customer Support Team through the eBay messaging system to inform them that they'd like to return an unwanted item and our team will then provide you with a RMA number to attach to the packaging before sending it back to us at our distribution centre. Customers must pay for any costs related to returning the item as we do not offer a collection service for unwanted items.

Please note: If our team receives an item back that in a quality that is not ‘as good as new', a restocking fee may also apply.

Faulty & Damaged Returns

If you've discovered a fault with your item within the first 60 days since your order, we'll be happy to exchange the item for a new one at no cost to you. However, if you'd prefer a refund instead on your purchased item, we'll also be happy to process a refund.

Please reach out to our customer service to return a faulty or damaged item. We'll need to issue you a RMA number for the return of this item and also sort out a collection time for us to get the item in mention picked up from you, assess the item and then if applicable, process a refund.

If you have found yourself with an item that you bought from us over 60 days ago, refunds are no longer accepted but you can still return items to us for repair within your 2 year warranty.

Warranty

You have a 2 year warranty on your purchase, this means if you go over your 60 day limit and your product breaks, you can send it back to us* and we can attempt a repair. However, if we discover that the product has a manufacturing fault that results in the item being unrepairable we will instead offer a replacement for you.

If during our investigation, we've discovered any user error or misuse with the item, we will instead provide you with an engineer report of the problem and advice on how to prevent future damages, as well as reach out to you to discuss proceeding further. The warranty will run for a maximum of 2 years from your purchase date. If a replacement is issued, this does not result in a new warranty being provided.

*All warranty returns that are sent back to us will be at your own cost, whether that is postage costs or any other additional carriage fees. We can reimburse up to a maximum of £20 if the product is found to have a manufacturing defect.


Help Us to Help You - RMA Numbers

Please note: We DO NOT accept any returns without a valid RMA (Return Merchandise Authorisation) returns number attached to the outside of the packaging. To clarify, this is so that we can offer you the highest quality Customer Service and we are able to track your return when it arrives back at the distribution centre. Any returns without an attached RMA number will, unfortunately, be rejected on arrival.

As mentioned you must retrieve an RMA number by contacting our Customer Services Team through the eBay messaging system. Your return will be evaluated by our engineers to determine the validity of the case at hand, if the product is found to be in a used condition or indeed there is anything missing from or including the original box we reserve the right to deduct reasonable costs in relation to the condition we have received your return. Please inform our Customer Service Team through the eBay messaging system upon submitting your case if there has been any accidental damages, as this will help your refund case.

Finally, if any items, accessories or packaging are scratched, damaged or missing upon arrival with us, you will need to make a claim with the courier company that you shipped the item with to avoid deductions. Upon request, we can provide photographs for you to supply to the courier, however, we cannot be held liable for the cost of this loss.

How do I find the item number or product code?

When you contact our customer service department, you may be asked to give the product code or eBay item number of the item. The eBay item number is in the top right-hand corner of the Description tab on the listing (it's quite small!) The product code of the item is displayed in orange text to the right hand side of the main image in the description. It will be displayed as a seven-figure code e.g. 'Product Code: BBA1234'.

Can I amend my order?

Before dispatch: you can amend your order, or cancel your order at any time. If your goods have already been dispatched, then you will have to follow our Returns Policy for unwanted items. This only applies to items that are within 14 days of the delivery date.

What if I have not received my order?

If you have not received your order within the estimated delivery time, contact our Customer Service through the eBay messaging system.

What if the item(s) received are faulty or damaged?

Firstly, contact Customer Service using the details above, they will give you a returns number to return the item and will send a courier service to pick up the package (only within 14 days of receiving the item). Items will be diagnosed and then repaired or refunded depending on customer request. For full details, visit our Warranty tab.

What payment methods do you accept?

We accept PayPal for all items and orders. We also accept other payment methods on items over £20 (Visa / MasterCard and credit card payments) and for payments over £100, we accept a personal cheque. Please note that a cheque transfer may take up to 10 days to process, however. On items under £10, an immediate payment is required.

How quickly will the payment go through?

Payments made by PayPal is instant, card payments over the phone are instant and personal cheques / PayPal E-Cheques take up to 10 days to process. We also offer finance.

When will I receive confirmation of my order?

We communicate with our customers throughout the entire transaction process. A confirmation email will be sent to you after payment, after dispatch and information will be emailed regarding delivery & courier services.

Will you accept offers on price?

All of our listings are given a non-negotiable, fixed price. However, If the item is B-stock, clearance or damaged we may accept offers on price. Send us an eBay message or contact customer service.

Will you reserve an item for me?

On a case-by-case basis, we may allow you to place a deposit to reserve an order. This might be for, but not limited to, designing/manufacturing/sourcing/buyer bespoke or non-stocked products for a special order. Our standard deposit is 30% of your gross order value, however this is subject to change depending on the nature of the order.

What are my rights of cancellation on reserved items?

In the event that you wish to cancel your order after we agreed for you to pay a deposit (i.e. you have reserved an order but not paid the full amount for the order), your deposit is not refundable. This is mainly to cover abnormal costs incurred by us, like (but not limited to) custom products, design work taken place, cancellation of 3rd party contracts (e.g. installers), storage costs, etc. In the event that our incurred costs are lower than the deposit taken, we may choose (at our discretion) to offer you a partial refund of your deposit.

What is the warranty period on ElectroMarket products?

All of our products come with a 1 year warranty from the day of receiving the item. The warranty covers manufacturer faults and does not cover misuse of the item, for example a 'blown out' speaker. Some manufacturers offer a direct extended warranty. Please check the listing for details.

How much will the delivery cost be?

We offer free standard UK delivery with all UK deliveries for all products. If you require a different service, for example next day delivery, then the delivery cost will depend entirely on the item itself. In the item listing, go to the Postage & Payment tab to view delivery options and costs.

Can I track my delivery with the courier?

Yes you can, if you have chosen a 48 hour or 24 hour courier delivery method. Full details of your tracking number and courier information is sent to customers once their item has been dispatched. Tracking involves following a link in this e-mail to the courier website and tracking your order. For more information visit our Delivery Page.

Can I come in store and collect my item(s)?

You can only collect an item if the payment is made in store, we do not accept collection if an item has already been paid for online.

Can I reserve item(s) that I intend to buy later?

Sorry - we do not accept reservations on items.

How can I return my item?

Depending on whether the item is unwanted or faulty/damaged, we have slightly different returns policies. All returns must be made within 14 days of receiving the item, and must be packed in the original box with all components that it came with (manuals, leads, stands, etc) inside of the box as well. It is the responsibility of the customer to return the item. For exceptions and more information, visit our Warranty tab.

We may have already answered popular enquiries and questions on our FAQ page.

Customer satisfaction is important to us. If you have any enquiries, concerns or questions about your order, our policies or any of our products: our friendly customer service and sales team are on hand to assist you with anything you may require.

We are open 5 days a week, excluding bank or public holidays & annual holidays.

If you have any questions, please feel free to contact us through the eBay messaging system.