Please read the description, review
the condition notes, look at the measurements, preview all photos carefully and
ask questions if needed before purchasing. If you see any mistakes in the
listing description, please bring it to our attention. thank you!
DESCRIPTION:
MEASUREMENTS:
** Measurements are approximate and described as closely as
possible. For clothing, we suggest comparing the measurements with a garment
you already own to ensure proper fit. If you need exact or different
measurements, please message us. SEE PHOTOS.
COLOR: Our Camera may not
capture the true color of an item in photos; could be lighter or darker, more
vivid, brighter, have different hues etc. in person. We will try to
describe the color in the description as our eyes see it to the best of our
ability.
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** FAST shipping at discounted rates.
We ship orders within 1-3 business days
of receiving payment – Monday-Friday except Holidays. * Please see “Shipping Policies” below for
more details.
** We invite you to
follow our eBay store, Lisa’s
House of Treasures (“Save this Seller”) and visit often
to view our full selection of fabulous finds! New listings (sort by “newly listed items”)
are posted daily. Be sure to take advantage of our weekly sales events and monthly
promotions.
***************
HOW
WE WORK
MAKING
OFFERS: We
will entertain offers made via Make Offer feature in listing or sent to us via eBay
Messaging system. We will consider fair
and reasonable offers ONLY. We
reserve the right to automatically decline unreasonable low-ball offers or to
save us both time, if we send you a counteroffer, it will be firm at the lowest
and best price possible we can offer you for that item.
MAILING/SHIP TO ADDRESS: We ONLY ship to mailing addresses that are on file with eBay. We cannot ship to a different mailing address
or change the Ship To mailing address on an order. Please be sure your
Mailing/Ship To address is correct before making a purchase. Otherwise, we may cancel the order.
HANDLING TIME: Our eBay Store is set to 3 Business Day handling
time to give us a cushion in case of delays in getting to the Post Office;
However, we always try to ship your package out sooner especially if Priority
Mail shipping is selected.
Unfortunately, we cannot offer Same Business Day Handling Service at this
time.
DOMESTIC SHIPPING: We
use eBay’s calculated shipping services where the amount you pay for shipping will
be based on the weight and dimensions of package, and the destination zip code.
We also pass along a portion of eBay’s negotiated shipping rates to our Buyers
(up to 33% off retail). All packages are shipped from Melbourne Florida 32940
directly to your USA location. To calculate what
your domestic shipping rate will be, go to the Shipping Details Tab in the
listing and enter your zip code. The
shipping discount will be reflected in the rate shown in the Tab and at check
out.
INTERNATIONAL SHIPPING: We
participate in eBay’s Global Shipping Program for international orders. All international
orders are sent to eBay’s Global Shipping Distribution Center located in Illinois
USA. They handle all the international shipping logistics and will ship the
item to your country from there. If you have questions about the Global
Shipping Program, their international shipping process, import/duties charges,
invoices, paying for your order, or have issues with an order we shipped to the
Distribution Center, please contact eBay directly for
assistance.
LOCAL PICK UP: All items listed as LOCAL PICK UP ONLY are
located in Melbourne, Florida. We will send you a message asking for permission
to contact you via Phone to make pick up arrangements in a designated public
location in our local area. All items must be paid for in advance prior to pick
up. We CANNOT ship items marked for local pick up only. If you are not in
the Melbourne, Florida area and cannot pick up the item personally, then we
will respectfully cancel the order and provide a full refund if payment was made.
QUALITY CONTROL: We
inspect all items we sell 3 times – 1) when we purchase it; 2) prior to listing
it for sale; and 3) prior to shipping it out.
We will notify you of any change
in the item’s condition prior to shipping the item to you and give you the
opportunity to decide if you still want the item or if you want to cancel the
order.
QUALITY MERCHANDISE: We take pride in the merchandise we offer for
sale and HAND SELECT each item we sell for its best use, highest quality,
beauty, uniqueness, rarity, desirability, value, and overall condition. Rarely do we sell items that are ripped,
torn, stained, chipped, cracked, damaged, etc., unless the flaw is so
slight that it does not detract from its beauty or functionality or is deemed
safe to use. We will disclose any known flaws in the condition description and
provide photos. We will also mark “As is” in the Title. Please
see “Preowned Condition” for more details.
CONDITION: Most items we
sell are pre-owned, gently used or
vintage (20 years or older) and may have slight imperfections or light wear and
tear due to age or prior use. Some items we sell although preowned are in like-new
condition. We will describe the item’s condition “as we see it” at the time we
listed it to the best of our ability and knowledge and will provide photos;
however, we may not capture everything exactly. Items that have slight
imperfections or flaws, will be disclosed in the listing’s Condition Notes, and
have “As Is” included in the Title. We do
wash, iron, clean, dust, sterilize, freshen, polish, etc. most of the items we
sell, when it is safe to do so, prior to listing and shipping. Some vintage
items we leave alone and sell “as they are”. Please see “Quality Control” for details.
AGE: Age will be
listed if known. If not, then if the listing says “vintage”, we presume it to
be 20 years old or older (before 2003). If it does not say “vintage”, then we
presume it to be less than 20 years old (2003 to present).
JEWELRY: Most of our jewelry for sale is preowned
costume/fashion jewelry; contemporary or vintage. We hand select each piece for
its beauty, condition, and best quality for what it is. Some pieces are marked;
most are not. We test, research, and clean the jewelry (if needed). We are not
jewelry experts but are learning! We know some things about some jewelry but
not all things about all jewelry. We will describe the jewelry pieces to the
best of our ability and knowledge at the time of listing and provide photos. If you know more about a piece we have listed or find our
description to be vague or inaccurate, please let us know! It is not our intention to misrepresent anything that we sell.
SHRINKAGE
ALLOWANCE FOR PREOWNED CLOTHING: Pre-owned clothing that is machine
washable or made of a fabric like 100% Cotton more likely than not has been
washed and dried one or more times prior to our obtaining them. And
we most often wash, dry, and/or freshen the garments one more time according to their care instructions to prepare them
for resale. Please be aware that some shrinkage may have occurred over time
during these cleaning processes. Please refer to
the measurements and view all photos before purchasing. Ask questions if
needed.
NONPAYMENT: If
we do not receive payment from you for an item(s) you agreed to purchase within
4 calendar days from date you committed to purchase the item(s), your order
will be automatically cancelled for Nonpayment and eBay will record an Unpaid
Cancellation on your account. Buyers who have 2 or more unpaid cancellations
will not be able to purchase again from our store. Excessive Unpaid
cancellations may also result in limits being imposed by other Sellers or by
eBay, and you may lose your buying privileges indefinitely. Please see “Making
Offers/Accepting Offers” and “Order Cancellation Policy” for more details.
ORDER CANCELLATION POLICY: If you make
a purchase and then request to cancel the order for any reason, we will accept
the order cancellation request if the item has not already been shipped. If the
order cancellation request is accepted, and payment was received for the order,
we will process your refund within 24 hours.
It takes 5 to 7 business days for the refund to process completely. .
RETURN POLICY: Return
requests will be reviewed and considered on a case-by-case basis only. We
reserve the right to accept or decline a return request, or we may offer you
other options. If a return request is accepted, you are responsible for paying the
Return shipping cost. In certain circumstances, eBay may require us to pay for
the return shipping or we may offer to do so on our own depending on the
circumstances. eBay will send you a return label directly and charge us for the
label or we will refund you the shipping cost.
We encourage open and honest communication between Buyer and Seller and
will work with you to attain a fair and equitable resolution.
RETURNED
ITEMS: All items must be returned in the same
condition you received them and as seen in listing photos (i.e., undamaged, tags
still attached, no signs of use, wear, washing, modification, damage by you
after you received it, and ALL parts and accessories associated with the item
that were included in the sale MUST also be returned in order for a full refund
of the purchase price to be given. Once we receive the item back, we will
inspect it and if all the above criteria are met and we deem the item is in resalable
condition, then we will process the refund promptly.
POSTAGE
DUE RETURNS: If a package you returned to us is received Postage
Due the postage amount we had to pay to receive the package will be deducted
from the refund amount.
DAMAGED
RETURNS: If you
return a package to us and some of the items are received damaged, we will prorate
the refund equal to the purchase value of the damaged items. If the contents of
the entire package is received broken, then no refund will be able to be given,
so be sure to pack the box carefully and securely to lower the risk of
damage during shipping to ensure a safe delivery back to us!
REFUND
POLICY: If a refund is warranted, the amount of the
refund will be for the purchase price of the item only. We do not refund the original
shipping cost because the money was already spent to ship the item to you unless
we are required by eBay to do so or otherwise discussed to resolve an issue.
WORK
ETHICS: We believe in honest and ethical dealings
and feel strongly about open communication between seller and buyer. We make
every effort to fully describe each item, take photos from different angles, provide
measurements, give as much detail about the item as possible, tell a story if
we have one, and sometimes provide suggestions and ideas for using the
item. We will provide full disclosure regarding chips, cracks, rips,
tears, stains, snags, or any other imperfections. If an issue arises, we
will do everything we can to work with you to arrive at a fair and equitable
resolution.
MISTAKES: We
work hard to provide excellent service to our customers and strive to maintain
our reputation as being a fair, honest, and ethical seller. However, mistakes
can and will happen. We are imperfect humans. Please let us know right away if
an error has been made. Please be assured that we will do everything we can to
fix it quickly. We believe that all problems can be resolved if the buyer works
and communicates with us.
FEEDBACK: Customer
satisfaction and good communication is important to us. We’d love to hear your
thoughts about your experience doing business with us! Once your
item arrives, please post positive feedback so we will know your item has
arrived safely, the transaction is complete, and you are a satisfied customer.
If for any reason you are not happy with a purchase, rather than leaving
negative feedback, please contact us first to give us an opportunity to correct
the issue and work out an amiable solution. We want you to have a
pleasant experience and will work with you to ensure this happens. Negative
feedback neither helps nor solves any problems.
Again,
thank you for stopping by to view this item and for your purchase
consideration. We look forward to having you join our growing family of
satisfied customers! -- Many blessings,
Lisa