一、We will send the item in 1~7 day after your payment and ship from China.

二、It's easy to follow your item's progress.

(一)Here's how to track an item:

1.Find the item in your Purchase history.

The tracking number will be displayed as a link. Open the link to see what stage your item has reached inits journey to you

2.The economy shipping need 15-30 days arrive in European and USA .Other country need 20-35 days.

3.The SpeedPak shipping need 8-15 days arrive in European and USA .Other country (Standard shipping) need 15-25 days.

(二）About tracking number update:

If your tracking number is no logistics information, as thousands of parcels sent to foreign countries, logistics companies did not update logistics information, please contact us the first time, Please kindly do not directly open the dispute. We are the first time for you to solve!

三、Time of shipment:

A on usually we are according to customer orders time for packing and shipment, we need to carefully check the quality of the goods before to Ship, So take some time to handled.

四、Time of delivery:

Due to force majeure factors: hurricanes, rainstorms affect flights. Leading to logistics delays. We are honest sellers, will not let you suffer any loss. Please give the logistics company a little processing time, we wait for the package to reach your side.

五、If your logistics information arrives at the local post office:

If the local post office does hasn't contact you, please contact your local post office as soon as possible to get your package. Otherwise, overtime receipt of parcels, the local post office will return your parcel, the consequences of self-responsibility.

六、Protection time is running out:

When we have finished time of shipment, if the product protection period running out, please extend the product protection period by yourself or contact us, Please kindly don't open the dispute directly.

七、Import duties:

Taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Import duties, taxes and charges are not included in the item price or Shipping charges. These charges are the buyer's responsibility

RETURN POLICY

Warranty:

This item has a 1-Year-Limited warranty period from the date of the purchase. Warranty does not cover breakage due to improper installation.

Returns & Exchanges:

1.We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from us. If you would like to Returns, Refunds & Exchanges, please contact us as soon as possible, indicating the reasons and problems

2.The purchaser has 30 days to return the item from the date the item was received.

3.Shipping and Handling cost is non-refundable at all time.

4.Note that a 15% restocking fee will be applied for returns, refunds and exchange item!

All return items will require the PayPal transaction printout, which is the e-mail that PayPal sent you after you processed the payment. And always e-mail or call us before sending the package. Please allow 10-14 days for returns and exchange to be process.

Exclusions

Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, or any modification to the item, will void the warranty.

CONTACT US

1.Office Hours: Monday to Friday, 9:30 am to 6:30pm. Excluded holidays.

2.If you have any questions on our product before or after winning the auction, please do not hesitate to contact our customer service support team by clicking "Ask seller question" from "Meet the Seller" section on the right top corner.

3.Your e-mail will be guaranteed reply within 24 hours, Emails on weekend and holiday will be reply on the following business day.

4.If you have a problem with your purchase, shipment, return/exchange, or any others, please e-mail us and let us solve the problem before leaving a negative feedback. Our customer service support team is here for you to ensure that you are satisfied.