North East Tech Knowledge Base

We strive to ensure your satisfaction with every purchase made through our platform. Here are the terms and conditions regarding returns:

• Return Period: We accept returns within 30 days from the date of purchase. After this period, unfortunately, we cannot offer you a refund or exchange.
• Return Shipping: Buyers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
• Condition of Returned Item: Refunds will only be issued if the item is returned in its original condition. If the item is damaged or shows signs of wear and tear not present at the time of dispatch, we reserve the right to decline the refund.
• Restocking Fees: Refunds may be subject to restocking fees. These fees are determined based on the condition of the returned item and will be deducted from the refund amount.
• Non-Refundable Shipping: Please note that shipping fees are non-refundable. This includes the original shipping costs incurred at the time of purchase.