1.We accept PayPal ,Credit Card
2.Make sure you select the correct Postal address when paying for this item.
3.We are not responsible for Import duties, taxes and charges.
1. Items are generally shipped out the next business day after your payment has been cleared (Sat. Sun. excluded.)
Location: This product is ready to ship from our Sydney-based & Melbourne-based warehouse.
Please note, all the delivery dates times are provided by a third-party service provider and are only estimates.
Courier company: AUS POST & Other local couriers(eg Aramex formerly Fastway)
Please note the courier company will be chosen automatically for you depends on your location.If you want to choose one,
please leave comments when check out.
Note:Please make sure the contact name, mobile number and address were written clearly. Missing or wrong
information may cause delay, additional charge, or lost.
We pride ourselves on our great before and after-sales service and wide product range.
EVERY customer is important to us and we will do our best to ensure that your experience with us is nothing less than excellent. Sometimes, though very rarely, we can make a mistake - we are human after all. If you feel we deserve less than 5 stars for any reason, please let us know before you leave your feedback so we can address your concern.
Please send an email via My eBay messages. You will usually receive a reply within one business day. During eBay sales, it may take longer to receive a reply due to the increased volume of customer enquiries.
For any before-sales enquiry, please make sure the item number is written. For any after-sales enquiry, please make sure your eBay username or sales record number is written.
Do not bid/buy if you do NOT agree to the "Terms & Conditions"
- All policies in the description form part of the "Terms & Conditions".
- You must pay after you have made the purchase. Fail to pay after 7 days of purchase may result in negative feedback and be reported to eBay as a non-paying buyer, and the item being re-listed unless other arrangements have been granted by the seller.
- You must agree to our postage and handling charges before bidding/buying.
- In case of a refund, the inspection and restocking fee from $7 will NOT be refunded in most of the cases.
1.30 days warranty from the purchased date. Please contact us via email before returning the defective item.
2.Return items should include the original packaging and all accessories. buyers MUST contact us for the returning address.
3. Buyer is responsible for the return freight cost.
Warranty Claims
In order to make a claim, you must provide the Help Centre with:
- Details of the defect or damage in relation to which you are making a claim under the warranty;
- photographic evidence of the defect or damage, where applicable;
- your invoice (including order number) and any other proof of purchase; and
any other details we may need to process your claim.
Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.
Except as required by law (including the Australian Consumer Law), this warranty shall not apply in respect of goods:
- where damage or defects are caused by deliberate or negligent misuse or abuse, physical alteration, fire, liquid spillage, use of incorrect voltage, power surges or dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, computer viruses, corrosive conditions or introduction by an insect, pest or other foreign body;
- where damage results from any third party software or hardware not provided by us;
- where items are lost or stolen; and
