PLEASE NOTE: If an item is defective or taking longer than usual to reach you, please do not leave a negative feedback. Send us a message through eBay and we will resolve the issue promptly.
POSTAGE POLICY
We endeavor to dispatch all orders placed within 1 or 2 working day.
Please note that we do not work on weekends or bank holidays, and courier companies do not collect or deliver on weekends or bank holidays.
Our opening hours are Monday-Friday 10am - 5:30pm. Orders placed after 10am on Friday will be dispatched from our premises on the following Monday.
Our default shipping courier is royal mail, but some orders may need to be diverted to other carriers, for different reasons such as due to size/weight/product restrictions or for any technical reason.
Please note that we can only dispatch to the address you provide as the delivery address on your PayPal payment. We are unable to accept change of addresses over email. but PayPal does allow you to change your delivery address when making payment.
PLEASE NOTE POSTAGE QUOTED IS TO MAINLAND UK ONLY (NOT INCLUDING SOME PARTS OF THE HIGHLANDS).
Surcharge for carriage will apply to the following postcode areas depending on the item so, please contact us before purchasing.
AB30-38, AB44-56, BT, FK17-21, G83, GY, HS 1-9, IM, IV, JE, KA 27-28, KW, PA 20-99, PH 15-32, PH 49-99, TR 21-25, ZE
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Feedback
· Ø Every feedback from our customer is very important for us to keep up our seller standard. So if there is any issue with the transaction (i.e. Faulty item received/Item not received or any other issues) contact us through email and also Please do not leave the Negative/ Neutral feedback or give us the low detailed seller rating. We will try our best to resolve the issue up to your complete satisfaction.
· Ø If a negative/neutral feedback was left before Contacting us, you'll lose your chance to resolve the issue and the feedback will be reported to eBay for removal as you're agreeing with these terms before buying our item So if there's any issue with your purchase, Please kindly contact us and let us the opportunity for resolving the issue.