Dusk Ascot Off White Bouclé King Size Ottoman Storage Bed RRP £499

ClearCycle uses a generous grading system, put in place by our expert engineers, to ensure that when something reaches you, you are completely over the moon with it! We do not have the full history of where our items have been - but all items go through our thorough refurbishment and grading process and should reach you just as described. We reuse packaging, so bear in mind that the box may reach you with superficial damage or stickers on it, but this should not affect the product inside. For your peace of mind, all our items are fully covered by our 30-day Total Satisfaction Guarantee, and if something reaches you and doesn't knock your socks off, we will be happy to resolve for you.

Grade A+

• Exactly as new
• In mint condition
• 12 months warranty included, as standard
• Box may have superficial damage
• Covered by ClearCycle’s 30-day Total Satisfaction Guarantee

Grade A

• Item is as good as new
• May have been previously assembled
• Minimal signs of prior use
• Box will have been opened
• 12 months warranty included, as standard
• Covered by ClearCycle’s 30-day Total Satisfaction Guarantee

Grade B+

• Gently pre-loved item
• Excellent condition, with signs of use
• Will have light scuffs, marks, scratches, or dents.
• 12 months warranty included, as standard
• Covered by ClearCycle’s 30-day Total Satisfaction Guarantee

Grade B

• Pre-loved item
• Very Good Condition, with signs of use
• Will have moderate scuffs, marks, scratches, or dents.
• 12 months warranty included, as standard
• Covered by ClearCycle’s 30-day Total Satisfaction Guarantee

Grade AC

• Item is as good as new
• May have been previously assembled
• Minimal signs of prior use
• Will have had repairs or alterations carried out by our engineers.
• 12 months warranty included, as standard
• Covered by ClearCycle’s 30-day Total Satisfaction Guarantee

Grade BC

• Pre-loved item
• Very Good Condition, with signs of use
• Will have moderate scuffs, marks, scratches, or dents.
• Will have had repairs or alterations carried out by our engineers.
• 12 months warranty included, as standard
• Covered by ClearCycle’s 30-day Total Satisfaction Guarantee

We work with a variety of delivery partners to ensure that your items reach you in the safest and quickest way possible. Couriers are chosen at the point of order and are guaranteed to be the best fit for your item to reach you.

• We use Royal Mail and Parcelforce for home electricals and some smaller items. This is a doorstep delivery, but you can choose to leave in a safe place or with a neighbour. Tracking is automatically uploaded to eBay and available on the day of dispatch.
• Our 1 Man deliveries – including small furniture and boxed Nectar mattresses – are usually delivered on one of our premium services. You will receive a text message a few days before delivery to let you know when your item will arrive, and which will contain your tracking information. This is a doorstep delivery and can be left in a safe place at your property if no-one is available.
• 2 Man Deliveries are sent via our delivery partner and will be delivered to a room of your choice. Delivery takes place within 5 working days of your order being placed, and the courier will contact you directly to arrange a convenient date.

Please check all measurements for your item before ordering to ensure that it will fit in your home. Ensure you have updated your eBay account with a valid phone number so that our delivery team can contact you and, if you haven’t already, please check your delivery address.

For all delivery queries, please contact our Customer Experience team who will be happy to help.

We hope you are over the moon with your new item, but if it’s not as desired, no problem – simply contact us within 30 days of receipt to request a no-quibble refund and we’ll organise a return at your earliest convenience. If you think you might want to send your item back, please keep the packaging for collection. If your item reaches you and it’s not as expected, send our Customer Experience team a message, and they will be happy to help.

We are ClearCycle. We believe in Clear Deals and Saving the Planet – luckily for us the two go hand in hand, and you can fill your home with your New Favourite Things for a fraction of the price. We deal with some of the UK’s leading brands to breathe new life into pre-loved items and help them live forever.

We offer free UK Mainland delivery, hassle-free returns, and top-rated customer service.

The ClearCycle 30 Day Total Satisfaction Guarantee

We take pride in the quality of every product we sell and offer a 5 point 30-Day Total Satisfaction Guarantee.

• Fully trackable delivery within the UK
• A hassle-free No Quibble returns process
• A minimum three-month warranty, as standard
• Professionally Refurbished by our expert engineers
• Refunds processed within 24 working hours of return