Please read the description, review
the condition notes, look at the measurements, preview all photos carefully and
ask questions if needed before purchasing. If you see any mistakes in the
listing description, please bring it to our attention. thank you!
DESCRIPTION: Philip Whitney LTD
Solid Brass 3x5" Photo Frame Polished Tarnish Resistant Lacquered
MEASUREMENTS: about 5 ¾” x 4 ¼”; Holds a
3.5”x5” photo.
** Measurements are approximate and described as closely as
possible. For clothing, we suggest comparing the measurements with a garment
you already own to ensure proper fit. If you need exact or different
measurements, please message us. SEE PHOTOS.
Be
sure to check out our other items in our store!
(NEW! You can now search & shop by categories
in the Store!)
COLOR: Our Camera may not
capture the true color of an item in photos; could be lighter or darker, more
vivid, brighter, have a different hue in person, or could pick up shadows or
glare from the lighting, etc. We do our best to avoid this, but are not always
successful. We will try to describe the color in the description as our eyes
see it to the best of our ability.
****************
** FAST shipping at discounted rates.
We ship orders within 1-3 business days
of receiving payment – Monday-Friday except Holidays. * Please see “Shipping Policies” below for
more details.
** We invite you to
follow our eBay store, Lisa’s
House of Treasures (“Save this Seller”) and visit often
to view our full selection of fabulous finds! New listings (sort by “newly listed items”)
are posted daily. Be sure to visit often to take advantage of our weekly sales
events and monthly promotions.
***************
HOW
WE WORK
BUSINESS
OPERATIONS: We are an established For-Profit business and
experienced (10+ years) eBay resellers (not hobbyists). You may not be aware of
the cost, time, and work that goes into running an eBay business and selling
items online. We earn a living sourcing, hand selecting, and buying quality
items for you to purchase in our store. We clean and refresh all items; take measurements
and photographs of each item; and create the listing including researching the
item and writing the description. We then carefully pack the item using quality
packing material which we purchase, and then deliver your package to the
post office. We also take time to provide good customer service by
communicating with our customers, answering questions, etc. All of this
involves out-of-pocket costs, fees, supplies, and of course, our time.
VALUE: We know
as a buyer the perceived value of an item you want to purchase on eBay has a
great impact on your purchasing decision. When pricing our items, we consider
many factors to value our items at a fair market price. If the item is current
(2004-Present), we price it at about 30%-40% below the researched retail price brand
new; if the item is vintage (Before 2004), we price it based on the
researched estimated value of the item according to its quality, brand, beauty,
condition, and other similar factors. We also must build a fair profit into our
prices to cover our costs, expenses, and labor.
OUR
PRICES: We realize that price is important and try to
always price our items fairly and competitively. We will understand if our
prices are not right for you. Very rarely do we ever change our List Prices,
but we very often have sales (10%-40% off List Price) and special promotions. We
encourage you to follow our store to take advantage of them.
MAKING OFFERS: We will consider fair and reasonable offers ONLY. We
reserve the right to automatically decline unreasonable low-ball offers. If an
offer is below the minimum price we can accept, we will likely send you a
counteroffer. Counteroffers are determined by a specific percentage off the
Retail List Price (not off the current Sale Price). To save us both
time if we send you a counteroffer, it will be firm at the lowest and best
price we can offer you for the item at that time. If you are unable or
unwilling to accept our counteroffer, please feel free to decline. We also send
out Offers to Watchers periodically. If you are Watching one our
listings, and do not want to receive random offers from us, be sure to take the
listing off your Watch List.
SHIP TO ADDRESS: We ONLY
ship to addresses that are listed on the order. We cannot ship to a different address
or change the Ship To address on an order. Please be sure your Ship To address
is correct before making a purchase. If it is not, we will need to cancel the order,
but you can repurchase it using the correct Ship To address on the order at
checkout.
HANDLING TIME: Our eBay Store is set to 3 Business Day handling
time to give us a cushion in case of delays in getting to the Post Office;
However, we always try to ship your package out sooner typically within 1-2
business days. Unfortunately, we cannot offer
Same Business Day Handling Service at this time.
DOMESTIC SHIPPING: We
use eBay’s calculated shipping services where the amount you pay for shipping will
be based on the weight and dimensions of package, and the destination zip code.
We also pass along a portion of eBay’s negotiated shipping rates to our Buyers
(up to 33% off retail). All packages are shipped from Melbourne Florida 32940
directly to your USA location. To calculate what
your domestic shipping rate will be, go to the Shipping Details Tab in the
listing and enter your zip code. The
shipping discount will be reflected in the rate shown in the Tab and at check
out.
INTERNATIONAL SHIPPING: We
participate in eBay’s Global Shipping Program for international orders. All international
orders are sent to eBay’s Global Shipping Distribution Center located in Illinois
USA. They handle all the international shipping logistics and will ship the
item to your country from there. If you have questions about the Global
Shipping Program, their international shipping process, import/duties charges,
invoices, paying for your order, or have issues with an order we shipped to the
Distribution Center, please contact eBay directly for
assistance.
LOCAL PICK UP: All
items listed as LOCAL PICK UP ONLY are located in Melbourne, Florida. We will send
you a message asking for permission to contact you via Phone to make pick up
arrangements in a designated public location in our local area. All items must
be paid for in advance prior to pick up. We CANNOT ship items marked for
local pick up only. If you are not in the Melbourne, Florida area and cannot
pick up the item personally, then we will respectfully cancel the order and
provide a full refund if payment was made.
QUALITY CONTROL: We
inspect all items we sell 3 times – 1) when we purchase it; 2) prior to listing
it for sale; and 3) prior to shipping it out.
We will notify you of any change
in the item’s condition prior to shipping the item to you and give you the
opportunity to decide if you still want the item or if you want to cancel the
order.
QUALITY MERCHANDISE: We take pride in the merchandise we offer for
sale and HAND SELECT each item we sell for its best use, highest quality,
beauty, uniqueness, rarity, desirability, value, and overall condition. Rarely do we sell items that are ripped,
torn, stained, chipped, cracked, damaged, etc., unless the flaw is so
slight that it does not detract from its beauty or functionality or is deemed
safe to use. We will disclose any known flaws in the condition description and
provide photos. We will also mark “As is” in the Title. Please
see “Preowned Condition” for more details.
CONDITION: Most items we
sell are pre-owned, gently used or
vintage (20 years or older) and may have slight imperfections or light wear and
tear due to age or prior use. Some items we sell although preowned are in like-new
condition. We will describe the item’s condition “as we see it” at the time we
listed it to the best of our ability and knowledge and will provide photos;
however, we may not capture everything exactly. Items that have slight
imperfections or flaws, will be disclosed in the listing’s Condition Notes, and
have “As Is” included in the Title. We do
wash, iron, clean, dust, sterilize, freshen, polish, etc. most of the items we
sell, when it is safe to do so, prior to listing and shipping. Some vintage
items we leave alone and sell “as they are”. Please see “Quality Control” for details.
AGE: Age will be
listed if known. If not, then if the listing says “vintage”, we presume it to
be 20 years old or older (before 2003). If it does not say “vintage”, then we
presume it to be less than 20 years old (2003 to present).
JEWELRY: Most of our jewelry for sale is preowned
costume/fashion jewelry; contemporary or vintage. We hand select each piece for
its beauty, condition, and best quality for what it is. Some pieces are marked;
most are not. We test, research, and clean the jewelry (if needed). We are not
jewelry experts but are learning! We know some things about some jewelry but
not all things about all jewelry. We will describe the jewelry pieces to the
best of our ability and knowledge at the time of listing and provide photos. If you know more about a piece we have listed or find our
description to be vague or inaccurate, please let us know! It is not our intention to misrepresent anything that we sell.
SHRINKAGE
ALLOWANCE FOR PREOWNED CLOTHING: Pre-owned clothing that is machine
washable or made of a fabric like 100% Cotton more likely than not has been
washed and dried one or more times prior to our obtaining them. And
we most often wash, dry, and/or freshen the garments one more time according to their care instructions to prepare them
for resale. Please be aware that some shrinkage may have occurred over time
during these cleaning processes. Please refer to
the measurements and view all photos before purchasing. Ask questions if
needed.
NONPAYMENT: If
we do not receive payment from you for an item(s) you agreed to purchase within
4 calendar days from date you committed to purchase the item(s), your order
will be automatically cancelled for Nonpayment and eBay will record an Unpaid
Cancellation on your account. Buyers who have 2 or more unpaid cancellations
will not be able to purchase again from our store. Excessive Unpaid
cancellations may also result in limits being imposed by other Sellers or by
eBay, and you may lose your buying privileges indefinitely. Please see “Making
Offers/Accepting Offers” and “Order Cancellation Policy” for more details.
ORDER CANCELLATION POLICY: If you make
a purchase and then request to cancel the order for any reason, we will accept
the order cancellation request if the item has not already been shipped. If the
order cancellation request is accepted, and payment was received for the order,
we will process your refund within 24 hours.
It takes 5 to 7 business days for the refund to process completely. .
RETURN POLICY: Return
requests will be reviewed and considered on a case-by-case basis only. We
reserve the right to accept or decline a return request, or we may offer you
other options. If a return request is accepted, you are responsible for paying the
Return shipping cost. In certain circumstances, eBay may require us to pay for
the return shipping or we may offer to do so on our own depending on the
circumstances. eBay will send you a return label directly and charge us for the
label or we will refund you the shipping cost.
We encourage open and honest communication between Buyer and Seller and
will work with you to attain a fair and equitable resolution.
RETURNED
ITEMS: All items must be returned in the same
condition you received them and as seen in listing photos (i.e., undamaged, tags
still attached, no signs of use, wear, washing, modification, damage by you
after you received it, and ALL parts and accessories associated with the item
that were included in the sale MUST also be returned in order for a full refund
of the purchase price to be given. Once we receive the item back, we will
inspect it and if all the above criteria are met and we deem the item is in resalable
condition, then we will process the refund promptly.
POSTAGE
DUE RETURNS: If a package you returned to us is received Postage
Due the postage amount we had to pay to receive the package will be deducted
from the refund amount.
DAMAGED
RETURNS: If you
return a package to us and some of the items are received damaged, we will prorate
the refund equal to the purchase value of the damaged items. If the contents of
the entire package is received broken, then no refund will be able to be given,
so be sure to pack the box carefully and securely to lower the risk of
damage during shipping to ensure a safe delivery back to us!
REFUND
POLICY: If a refund is warranted, the amount of the
refund will be for the purchase price of the item only. We do not refund the original
shipping cost because the money was already spent to ship the item to you unless
we are required by eBay to do so or otherwise discussed to resolve an issue.
WORK
ETHICS: We believe in honest and ethical dealings
and feel strongly about open communication between seller and buyer. We make
every effort to fully describe each item, take photos from different angles, provide
measurements, give as much detail about the item as possible, tell a story if
we have one, and sometimes provide suggestions and ideas for using the
item. We will provide full disclosure regarding chips, cracks, rips,
tears, stains, snags, or any other imperfections. If an issue arises, we
will do everything we can to work with you to arrive at a fair and equitable
resolution.
MISTAKES: We
work hard to provide excellent service to our customers and strive to maintain
our reputation as being a fair, honest, and ethical seller. However, mistakes
can and will happen. We are imperfect humans. Please let us know right away if
an error has been made. Please be assured that we will do everything we can to
fix it quickly. We believe that all problems can be resolved if the buyer works
and communicates with us.
FEEDBACK: Customer
satisfaction and good communication is important to us. We’d love to hear your
thoughts about your experience doing business with us! Once your
item arrives, please post positive feedback so we will know your item has
arrived safely, the transaction is complete, and you are a satisfied customer.
If for any reason you are not happy with a purchase, rather than leaving
negative feedback, please contact us first to give us an opportunity to correct
the issue and work out an amiable solution. We want you to have a
pleasant experience and will work with you to ensure this happens. Negative
feedback neither helps nor solves any problems.
Again,
thank you for stopping by to view this item and for your purchase
consideration. We look forward to having you join our growing family of
satisfied customers! -- Many blessings,
Lisa